Name: Embassy Suites by Hilton Huntsville
Address: 800 Monroe Street, Huntsville, AL
Telephone: (888) 323-5826
Rating: 4.25

Definitely stay here if you're attending a concert at the Mark Smith Hall!

Liked: Clean; staff were friendly.

Staff were extremely helpful. The breakfast was very good. Location was right next door to our event. Never even had to walk outside to get to it. Hotel is very well maintained.

Liked: Amazing hotel at an amazing price.

Liked: I've always enjoyed staying at an Embassy Suites. The rooms are always nice and clean. Although management was accommodating I was a little disapointed that my room was not ready. After waiting 1/2 hour after my arrival the room requested was not ready.

The room was wonderful. The staff was very courteous and so friendly that we wanted to hang out with them. The only complaint we had was at 10:45 P.M. - there were 6 boys who appeared to be between the ages of 5-8 playing hockey outside our room (with a hockey goal and everything). Not sure where their parents were but I opened our door (301) and asked them to go back to their room. That was very unpleasant. Everything else was great!

Disliked: Children playing in the hallway at 10:45 p.m.

Very good

Can’t wait to come again

Liked: Location cleanness
Disliked: Liked it all

Very good

Superb

Exceptional

Liked: Nice and clean facilities

Will never even think of...

Liked: Cleanliness. Location.
Disliked: The Rudeness from the Staff. No Internet. All of the Handicap Parking Spaces were full, so I asked if I could park inside the parking deck at a reduced rate. I was abruptly told, No. Even while trying to explain the situation, the person at the desk kept saying, No. When we went to our room, the door had been kicked so hard that it was off the top hinge. The only way to close the door was to pick up on it and slam it shut. It showed previous damage to the frame and the door. When I went back to the front desk to see about getting another room, a different employee acted the same way - RUDE. The Internet would not stay up for more than a few seconds and then be lost. I finally gave up and used my Hot Spot to finish my work.

Very good

Overall Always an Excellent Choice...

Liked: Clean, located literally 2-5min from everything downtown, Very friendly staff, BREAKFAST is AMAZING!!! Definitely will return
Disliked: Our room, although comfortable and clean appeared a little beat up (I.e scratched doors, dented handles, door hard to open and close. This is not a recurring issue, my family and I have been several times… this is the first time our room was in this manner