Name: Embassy Suites By Hilton Houston West - Katy
Address: 16435 Katy Freeway, Houston, TX
Telephone: (888) 323-5826
Rating: 4.5

Never coming back I was...

Liked: To expensive
Disliked: Price

Excellent and lovely weekend stay

Liked: Love the size of the room, excellent customer service. The facilities were always clean, room spacious and clean too. We loved the buffet breakfast provided with omelette made by one of the chef. Gym was nice but we did not use the swimming pool. All the staff were always welcoming, helpful and nice too.Overall we had a great weekend stay and would definitely return and recommend.
Disliked: In the room we would have preferred a small kettle for tea but a coffee maker was provided. Apart from that all good.

Passable

Disliked: The check in was @ 3pm and the room was not ready when we got there . It took us almost hour to get a room, We had wait in the lobby until the room was ready. If check in is at 3 we shouldn't have wait almost hour to get a room.

From the bed to the...

Liked: The room was spacious and clean, very welcoming with a message on both TV's. The breakfast was honestly fascinating, far exceeded my expectations and has made me want to stay at another Embassy just because of the amazing experience I had.
Disliked: The only criticism I have is that the bathroom for the room did not have a lock or a handle. It was a sliding barn door with no way to keep it shut and/or locked. We had to use our luggage and tell everyone ahead of time to please not open the door if one of us was using the facilitates.

Exceptional

This was a very nice...

Liked: The breakfast was hot and fresh. The hotel was clean and beautiful and pet friendly. We only stayed one night ( in town for a baby shower) so we didn't get to really enjoy fully. We would come back.
Disliked: Didn't have any complaints