Embassy Suites by Hilton Houston Near the Galleria

Exceptional

Very good

Liked: Everything is good there
Disliked: Just warm and hot water in the shower ( no cold water)

Good

Terrible

Disliked: I got charged $327 for smoke fee when I DONT EVEN SMOKE. May I add I have asthma. Why would the charge me for a smoke fee?!?!? The room smelled like garbage. And i went and bought a personal room spray.. and they never refunded my deposit. The walls were all scratched up and smelled bad.

Good

Exceptional

Liked: I like everything about it
Disliked: Nothing bad

Passable

Pleasant

I wasn’t pleased with my...

Liked: The vicinity
Disliked: The hotel only has one "working" elevator. The furniture was dated and stained. I didn't want to sit on it. The door did not close by itself. We had force it. The headboard scratched up. There was not a working ice machine, but they were giving out bags of ice in their market place.