Embassy Suites by Hilton Houston Near the Galleria

I totally enjoyed my stay...

Liked: Snacks and breakfast staff was helpful . Spacious room.
Disliked: I

Pleasant

Liked: Water pressure is good when showering.
Disliked: One elevator was not working. This should have been resolved prior to having a large crowd for a nearby concert.

Good

Passable

For the time spent there...

Liked: Close to shopping location
Disliked: The bathroom wasn’t good, sink water wouldn’t drain good and the toilet wasn’t cleaned around the bottom. The bed headboard look like cats scratched it up bad

Nice hotel but it could...

Liked: Great location and staff was super helpful
Disliked: At the time we went on a holiday weekend and only 1 elevator was working. Considering the high volume of people at the hotel it definitely was an inconvenience but that’s the only issue I had. It’s also an older hotel so compared to other Hilton properties it definitely needs more updates.

Disappointing

Liked: Only one elevator was functioning
Disliked: The room wasn't cool enough ac not working rm 520

MEMORIAL DAY WEEKEND IN HOUSTON!

Liked: THE BREAKFAST, CLEAN ROOM & THE CLEANING STAFF WAS AMAZING!
Disliked: My flight arrived early and they wouldn't let me check in early even though rooms were available saying it's a extra $75 absolutely not when the room was already costing me over $700 so that pissed me off ,the ice machine didn't work so I had to go get a bag of ice from the front desk,the elevators super slow 1was out of order,the ceiling was leaking in the pool,the room was clean but needed brighter lights & I called the front desk to let them know 1 of the lamps in the bedroom didn't wrk. Matenice never came I was there for 3 days memorial day weekend I'm not happy with my stay

Not staying at property again

Liked: Nothing
Disliked: One elevator working. Eating areas too crowded.