Embassy Suites By Hilton Hotel Richmond-Commerce Center

Not worth the nightly rate...

Liked: Breakfast was great!
Disliked: Very outdated. Pool and outside amenities are very ran down. Pool was dirty and outside sitting was old picnic tables with trash and cigarette butts all around them. Bathrooms in rooms are very tiny for a two room suite.

Exceptional

I wouldn’t recommend it

Liked: The amount of room.
Disliked: The room didn’t have hand soap and enough towels at arrival. The hotel is old. The bed wasn’t very comfortable. The room was rather warm. The bathroom door lock was broken and a few lights in the bedroom were not working.

OK… hotel needs serious updating

Disliked: Parking add on… water leak had hallway floor sopping wet… slow elevator

Pleasant

I love this hotel it...

Liked: Everything
Disliked: The elevators ate slow

Superb

Liked: The breakfast
Disliked: leak in the bathtub and one of the rooms were not available upon check in.

Have always had good experiences...

Liked: Location, access
Disliked: Little dated!

Good

Liked: The staff was fantastic!!
Disliked: It was so hot inside the building and took forever for our room to get cool had to sleep with the sliding door open. the bathrooms are way to small our toilet made a horrible sound every time you flushed took a while for it to stop