Embassy Suites By Hilton Hotel Raleigh-Durham-Research Triangle East Guest Reviews
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Brian, Powhatan VA
We have stayed in several Embassy Suites and every time the experience is great. The staff are polite and professional and our kids had a blast.
Liked: Clean, Comfortable, Great staff
Hussain Thu, 24 July 2025
Pleasant
Liked: Lobby and the restaurant dining area
Disliked: Unfortunately, the luggage assistance service was unavailable during checkout, and I had to carry my bags myself. In addition, the air conditioning unit in my room was extremely noisy. Although a technician came to inspect it and I was informed by him that this issue is common in most of the rooms. As a result, I couldn’t sleep comfortably and had to turn off the unit to reduce the noise. There is a fees for the parking.
Rhonda Wed, 23 July 2025
Exceptional
Anonymous Fri, 18 July 2025
Superb
Liked: Location and breakfast was great.
Disliked: Sleeper sofa was not very comfortable.
Yonette Fri, 27 June 2025
Breakfast great. Interior old and...
Liked: The property staff were very friendly
Disliked: The property interior was old and outdated. Entrance had chicken bones, shower was not draining properly and was standing in my own bath water. Had to wait a hour and more to get clean towels and were told had to go to the front desk to received them. There were a lot of children running around making a lot of noise in the hallway. Definitely would not go back. Also, the hallway leading to the pool smelled like feces.
Tameka Wed, 25 June 2025
Passable
Disliked: Sheet and pillows stain
Caroline Sun, 22 June 2025
Exceptional
Mcgee Fri, 20 June 2025
Exceptional
Anonymous Thu, 12 June 2025
Exceptional
Anonymous Tue, 27 May 2025
Disappointing
Liked: Dirty, spider webs, not clean, found a hair on the bed on our arrival. Very disturbing.Had to ask multiple times to receive a single pillow, multiple times to revive toiletries that we never ended up receiving.
Anonymous Mon, 26 May 2025
Enjoyable
Liked: Check in and out was fast and staff very friendly. Breakfast was excellent and the staff were extremely nice. Can’t say enough about the food service staff.
Disliked: Room and breakfast.