Embassy Suites By Hilton Hotel Phoenix-Tempe

Exceptional

I would recommend Embassy Suites...

Liked: I was blown away, honestly, by all of it. It was a gorgeous hotel, I loved, loved, loved our rooms. (We were here from So. Cal for my daughters graduation at ASU) she had her own room. The breakfast was delicious, the grounds were beautiful, we enjoyed the pool and the happy hour snacks and drinks, everyone was really nice and helpful.
Disliked: Honestly can't think of a thing.

Exceptional

Liked: Great breakfast loved the pool

Exceptional

Pleasant

Exceptional

Liked: Everything
Disliked: Nothing

The hotel fell short of...

Liked: The hotel was easily accessible from the airport.
Disliked: The hotel was advertised on Booking.com as a 4 star hotel but it fell far short of that. Our room was tired and shabby, the grout in the shower was mouldy, the electrical outlets were filthy, the coffee lids provided in the room didn’t fit the coffee cups. We were told we’d missed the free snacks and none were offered even though we arrived in the evening with a small, hungry child after a 15 hour journey from England. Parking was an additional $10 per car which was ridiculous as the hotel was a 15 minute drive from the international airport. Breakfast was not allergen friendly.

Exceptional

Disappointing