Embassy Suites By Hilton Hotel Phoenix-Biltmore Guest Reviews
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Jeime Thu, 21 August 2025
Exceptional
Gregory Thu, 21 August 2025
First time using the hotel...
Liked: Breakfast was great, drinks were good and the 2 free drinks were a great addition.
Jean Thu, 14 August 2025
Even though this experience was...
Liked: I love the location, love the breakfast.
Disliked: The bedding, especially the pillows, had an odor, it smelled sour like perspiration from a previous guest. I reported to the Front Desk, also talked to the cleaner who changed the pillowcases and sprayed the pillows with Febreze or similar. It helped a bit but did not rid of odor. The Cuisinart coffee maker wasn’t working properly, it was replaced but not as good as the Keurig I had previously. This room was obviously in an older part of the hotel. The bathtub nonskid film was delaminating and the toilet bowl was stained. This detracted from the feeling of cleanliness.
Dean Fri, 8 August 2025
Exceptional
Regina Tue, 5 August 2025
Superb
Liked: Clean
Anonymous Sun, 3 August 2025
Bad
Steve Sun, 3 August 2025
It was great! No complaints
Liked: Everything. One of my favorite hotels
Elizabeth Sun, 3 August 2025
When I arrived with my...
Liked: The property was beautiful, and the staff was very welcoming and helpful
Amanda Mon, 28 July 2025
Very good
Thelma Fri, 25 July 2025
We had a great stay...
Liked: WE liked everything about the hotel. It was close to our friend s house. The breakfast was very good and the service was exhalant
Disliked: The only thing that could have been better is if there were more handicap Parking