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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs

eeef - (888) 323-5826
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs, 820 Crescent Centre Drive, Franklin, TN -(888) 323-5826
Area: Cool Springs
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (781 Ratings)
12.6 miles FirstBank Amphitheater
v17 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool, sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. Also EV chargers for a surcharge are available. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant, the Athletic Bar & Grill, is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
Other Amenities
` Free Breakfast
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Internet access (charges may apply)
` Wi-Fi available (charges may apply)
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

Embassy Suites By Hilton Hotel Nashville - South/Cool Springs Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Kenneth Mon, 18 August 2025

Very good

Liked: Staff, food, location.
Disliked: They need better carpet cleaning materials, you can faint leftover pet odors.

3.5

Good - 3.5 out of 5

Linder Sun, 17 August 2025

Good

4.5

Wonderful - 4.5 out of 5

Anonymous Sun, 17 August 2025

Best night ever

Liked: Everything
Disliked: Nothing

1

Poor - 1.0 out of 5

Karen Thu, 14 August 2025

DONT STAY ON 2ND FLOOR

Liked: Always love their breakfast.
Disliked: Do not stay on the second floor of this hotel. When I got into my room and laid down on the bed the whole bed was shaking as well as the floor because of their air conditioning unit. I called the front desk and had to repack my things and go to a different room and they put me on the second floor again for the Next Room. When I lay down while she was there to test it everything seemed okay. But after she left and I laid in that bed longer that room still shook too not as bad as the first one but still Shook and the bed still shook. I love Embassy Suites but I'll never stay at this one.

5

Exceptional - 5.0 out of 5

Lamb Thu, 7 August 2025

Worth every penny

Liked: Breakfast was amazing with alot of options
Disliked: Everything was great

3.5

Good - 3.5 out of 5

S Mon, 4 August 2025

Good

2

Disappointing - 2.0 out of 5

Stacy Fri, 1 August 2025

Disappointing

4

Very Good - 4.0 out of 5

Jennifer Wed, 30 July 2025

Very good

Liked: The room was big more than enough room.
Disliked: The pool was small. Too many kids.

4

Very Good - 4.0 out of 5

Charteria Mon, 28 July 2025

Very good

Liked: The front desk and hospitality staff were amazing. Also the size of the rooms are great.
Disliked: The breakfast was less than expected. Normally Embassy Suites has the best breakfast. The food was cold, not a big selection like in the past. And there was only one cook on the omelette station at times and the line was very long. Happy hour was fine. The snacks they used to have are different as well as the drinks. I’ve had better experiences at Embassy Suites. The front desk and hospitality staff were amazing. I was told that this particular location will be doing renovations soon. I hope to return after the renovations are complete. Thank you.

4.5

Wonderful - 4.5 out of 5

Daniel Fri, 25 July 2025

Superb

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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs 820 Crescent Centre Drive, Franklin, TN