Embassy Suites By Hilton Hotel Louisville

Overpriced

Liked: As we were going to be a late arrival 21:30 ish, I specifically requested hotels with room service and restaurants and both booking.com and the hotel website noted both available onsite. Firstly NOWHERE did either website note that restaurant and room service are unavailable on Sunday nights. Plus the receptionist directed us to the restaurant location furthest away and by the time we got there everything was closed. Calling the ‘line-order’ facility a restaurant is a liberty/stretch. Rooms were nice and comfy but facilities and amenities at that price are a stretch and overpriced. Will not use this group again.
Disliked: Room

Very good

Wouldn’t stay again

Liked: It was clean
Disliked: When we checked in we given a room that hadn’t been turned, no sheets on the bed, pillows askew. Then we were given another room and we couldn’t control the temp in the room. It was very cold and uncomfortable. We turned the thermostat to heat and it still blew cold air. We turned it off and although the cold air wasn’t no longer blowing it was still cold.

Very good

Liked: Good personnel and staff.
Disliked: Bathroom wasn't the cleanest. Pillows flat

Loved it!

Disliked: Ac was not as cool but with weather it was still comfortable

Superb

Very nice

Liked: Everything
Disliked: No water pressure next morning

Very good

Good