Embassy Suites By Hilton Hotel Little Rock

Disappointing

Exceptional

Poor

Liked: Nothing, really. The elevators are neat ? The carpet is nasty. The pool was so full and loud of kids screaming, we couldn't use the pool. People smoking weed right by the pool and cursing. But I should have expected that in LR

Perfect stay and well rested

Liked: Embassy suites delivered like they always do no matter which one you stay the experience is the same and nothing short of perfect
Disliked: Nothing to add

Great service and well rested!

Liked: Embassy Suites as a whole always deliver the same excellent service across the board. In every location you are treated like royalty and if you have a request they go out of their way to accommodate.
Disliked: Nothing to add

Pleasant

There’s plenty of hotels in...

Liked: Absolutely nothing
Disliked: Asked to get extra blankets for the pull out bed and they were never sent up. No food left at breakfast an hour before it was supposed to close. Wasn’t able to use the pool facilities because there were a bunch of kids in it who were jumping in all over the other guests and they were rough housing. One kid was throwing cups of water at other guests while the parents and chaperones of the kids were at the bar getting drunk. No care from the staff as to what happens in the pool area.

Lack of care from the...

Liked: I stayed twice here in a weeks time. The first visit was decent and when I drove back through I decided to stay here again. The breakfast was good the first time.
Disliked: When I came here the second time (last night) most of the breakfast items were gone so we had to eat somewhere else (more money). When we tried to swim in the pool it was over run with a bunch of kids from a baseball team and they had no parents watching them. There were boys jumping and diving in the pool not to mention horse playing and being rough, my two girls didn’t even feel safe getting in. Another guest actually got into an argument with one of the kids in the pool area because he was throwing water from a cup all over them and some of the other guests who were in there. When the chaperone from the baseball team, who I might add was sitting at the bar drinking the entire time, came in there to see what the problem and commotion was about, she was justifying the kids behavior. The kid then started mocking the other guests and everyone left the pool area and we couldn’t even enjoy it. Also to add, that same night we asked for extra blankets from Damion and they were never brought up. What is the point of the pull out bed if there are no blankets for it and you can’t accommodate your guests with them? I’m HIGHLY disappointed and just want my money back because this visit made my trip even more stressful then it needed to be. As a person who stays at Hilton locations all the time, I expected better from the staff and the guests at the hotel - Amanda Holder

Disappointing

Liked: The breakfast was amazing
Disliked: The room was very warm even though being on cool. The wall paper in the bathroom was held up by staples and the carpet was stained. You have to pay to park and I was not informed it was per day so parking cost me $70 for 2 nights.