Embassy Suites By Hilton Hotel Kansas City-International Airport

Pleasant

Liked: Room was comfortable, beds were nice.
Disliked: The happy hour was different than the last time I stayed there. Mixed drinks were pretty pricey. They had us sitting in another section and the bartender said she had to wait on paying customer's first, which I was. Felt like we were in the cheap seats. I would have thought staying at the hotel was a paying customer. Eggs for breakfast were powdered. The pizza we had was really good.

Great value

Liked: In door pool, nice spaces to relax with friends and family. Large rooms
Disliked: Breakfast was ok.

Still Plesant, but a little...

Liked: We stay here quite often and love it!
Disliked: The female bartender was rude and unprofessional.We didn’t have the usual complimentary water bottles or our happy hour cards. Last thing, room service walked in our room at 0930 in the morning while my wife and I were having “personal time”!!

Bad

The bad out ways the...

Liked: I mean it was clean and breakfast was nice but the bad definitely out ways the good.
Disliked: There was a biker convention. Despite signs that say there are quiet hours, they were up past the hours. I would have been fine with 11pm or even midnight, but the bikers were asked to leave at midnight and went to the parking lot. They revved their engines and played loud music. At 1am my dad when downstairs and talked to staff. Staff just said they didn't know where they were going yet. It was about 3am when they finally stopped. They started back up about 6:30am. I tried to talk to a manager, but they said they had no manager on the weekend. I left notes for them to call me they did not.

Exceptional

Didn’t get the room I...

Liked: Nothing.
Disliked: Too many kids.

Superb

Very good

Disliked: Some of the breakfast staff weren’t very helpful and didn’t seem to care about customer satisfaction.