Embassy Suites By Hilton Hotel Cleveland-Rockside Guest Reviews
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Write a review
Stephanie Mon, 30 June 2025
Not worth the money
Liked: Nice location and staff
Disliked: Room was gross. Crumbs and stains on sofa bed. Streaks of red on tile. Breakfast is served 7-10. We went at 9:20 and most of it was wiped out completely. What was available was not good.
Sarah Mon, 30 June 2025
Exceptional
Anonymous Fri, 27 June 2025
Good
Liked: Breakfast was quite nice
Disliked: Rm 527 shower curtain stained shower dirty Room never cleanedIT working in our room pulling wires-lights pulled down in room and bathroom area never notified by staff that this would be happening traveling with children needed to nap but interrupted Pool area floor dirty ( spilled snacks on Tuesday were still there on Thursday (
Anonymous Tue, 24 June 2025
Worst hotel stay by far
Liked: location
Disliked: The room was dirty, the bath tub had visible dirty footprints on the bottom, There was a red mystery liquid all over the couch, floor and tile. Sticky substance on the carpet. The hotel reeked of marijuana. Housekeepers were extremely rude and did not clean when we asked multiple days in a row.
Campbell Sat, 21 June 2025
Very good
Tiffany Fri, 20 June 2025
Good
Sadie Mon, 16 June 2025
Superb
Deborah Fri, 30 May 2025
It was decent.little busy with...
Liked: Nightly snacks and free drinks
Disliked: Cost
Tena Thu, 29 May 2025
Very good
Rosemary Wed, 28 May 2025
Not fit for any consumer
Liked: The floor was sticky.
Disliked: We are sad to say this, but we are not pleased with our visit. Asked to escalate to General manager and no manager ever spoke to us. Rooms were not hygienic in the least. STAFF reports reason why is animals being allowed we have many pictures of four different rooms being below Hilton standards. Room final 832