Embassy Suites By Hilton Hotel Chicago Downtown Guest Reviews
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Megan, Chicago, visiting Excalibur Chicago
If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!
Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.
Cheryl Wed, 30 July 2025
Very good
Liked: Location and free breakfast
Disliked: Long time to check in
Audrey Wed, 30 July 2025
Good
Liked: Great location walking distance to everything.
Donna Wed, 30 July 2025
Exceptional
Lawrie Tue, 29 July 2025
Very good
Crystal Tue, 29 July 2025
Good
Petr Tue, 29 July 2025
Good
Yanney Tue, 29 July 2025
Exceptional
Sanin Mon, 28 July 2025
Superb
Nia Mon, 28 July 2025
Exceptional
Liked: The location
Disliked: Nothing
Ben Mon, 28 July 2025
actually stayed here twice now...
Liked: location roomsstaff facilities
Disliked: nothing