United States
Canada
United Kingdom
New Zealand
AustraliaEmbassy Suites by Hilton Hampton Convention Center Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
Write a review
Menu
Write a review
Janet H, Knoxville TN Fri, 8 February 2013
Service is exceptional. The staff are so nice and accommodating. The Manager's Reception feels like a reception and not just an event. I could not have been more pleased with my stay. Thanks.
Liked: One of the top 3 hotels I have stayed.
Antonette Thu, 16 September 2021
Darius
Liked: Darius?s costumer service skills exceeded expectations. Darius went above and beyond to ensure our stay was excellent. He was Courteous, kind and accommodating.
Disliked: Customer Service
Niamoni Wed, 15 September 2021
Exceptional
Isaiah Mon, 13 September 2021
Loved everything but the right...
Liked: I loved everything
Disliked: The hidden tax fees
Anonymous Mon, 13 September 2021
Exceptional
Nickollof Fri, 10 September 2021
Good
Liked: Excellent staff polite went extra mile with my handicapped mom
Disliked: Found two bugs In room toilet overflowed. Fridge leaked so carpet wet. Killed bugs called got toilet fixed right away put towels on carpet.
Request Wed, 8 September 2021
Very good
Liked: Everyone everything
Disliked: Everyone
Sdanderson Mon, 6 September 2021
Exceptional
Shawn Mon, 6 September 2021
Exceptional
Lee Sun, 5 September 2021
Not worth $75 a night,...
Liked: Breakfast and Parking
Disliked: Toilet operation, I had to take the lid off and shakethe float for it to refill. Toilet height is for a little person. Water all over the bath countertop from a Leaking faucet. bed is ro low to the floor. No Guide for the TV. Climate control needs updating for easier operation. Furniture WOW, is all I can say. For $250 a night and no Luggage cart is just not right. Dirty iron. Shower head is definitely to high to reach, basically coming out of the ceiling.
Darrell Fri, 3 September 2021
The stay was ok
Liked: Lobby set up and Hotel shop
Disliked: Hotel guest were smoking weed in the parking lot, which prompted my young kids (8 and 4) to ask what the horrible smell was. Room was outdated with dirty sheets on pull out bed along with light not working in bathroom over the toilet. King bed was not truly a king bed, it was a queen bed. My king bed at home can comfortably fit myself, wife and two kids this could not support even three of us.
