Service is exceptional. The staff are so nice and accommodating. The Manager's Reception feels like a reception and not just an event. I could not have been more pleased with my stay. Thanks.

Liked: One of the top 3 hotels I have stayed.

Very good

Exceptional

Liked: Room was great

Beautiful place to stay but...

Liked: I loved the look for the building and my view was amazing. The room was clean. The breakfast downstairs was amazing.
Disliked: For the price I paid I was expecting better beds in the room. The beds were very uncomfortable

Continue to keep up the...

Liked: Everything was Great !

Exceptional

We recommend this hotel and...

Liked: clean, close to restaurants and coliseum.

Mostly Delightful

Liked: Friendly staff, cleanliness, location. The room was delightful clean and spacious. Location was easily accessible and convenient for travel around the city.
Disliked: Slow check-in process; only two check-in staff on a Sat. afternoon during the 4pm arrival, check-in time, and the line was long and no clear designation of where the line was; guests had to ask other guests, "Are you in line?" "Is this the line or end of line?" Never enough luggage carts or how to get one at entrance of hotel. This was during Hampton University's graduation wkend..More staff was needed.Noisy next room guests whose voices and conversations were distinctively clear through the walls; thankfully could only be heard from the bathroom..

Passable

staff was very professional, accommodating...

Liked: very clean