Embassy Suites by Hilton Greenville Downtown Riverplace

Great stay, will stay again

Liked: I loved the location, omlete to order other breakfast items were delicious and all the staff were professional and inviting. They were so helpful. The rooms were spacious and clean. Our walk through city was peaceful and relaxing.
Disliked: The price was a little expensive as we only stayed one night for our anniversary.

Our stay was great.

Liked: Location was perfect. Breakfast was outstanding.

Too many other hotels in...

Liked: We thought the staff was extremely helpful and friendly.
Disliked: The made to order omelet station was fantastic however, there was only one and the remaining breakfast was pretty much continental so there was a long line every morning for the one good thing, omelet station.

Exceptional

Exceptional

Exceptional

Staying at the Embassy Suites...

Liked: The location was perfect although the elevator beside the valet was not always working which made the parking deck confusing. Twice I ended up on the wrong end of the parking deck. The main floor was lovely and open.
Disliked: The night I checked in the woman at the front desk was not friendly at all. My colleagues experienced the same thing when they checked in before me. She made little eye contact and was very abrupt with the way she did business. I let the front desk know that 2 of my washcloths were dingy and two of the lampshades were cracked. Also, the left headboard knocked with the slightest nudge. It was very noisy. I stayed in room 517.

Exceptional

Very good

Liked: View was awesome . We enjoyed the balcony. The toilet was too low and no handrail. We enjoyed the space and proximity to the Peace Center. We enjoyed the robes and slippers
Disliked: I was expecting a Comfort height toilet . Most hotels have them.