Embassy Suites by Hilton Greenville Downtown Riverplace Guest Reviews
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|0.5 miles from Greenville centre|
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Joey Sun, 10 December 2017
Ellen Thu, 7 December 2017
Disliked: Coffee was not good, especially for a Hilton
Jessica Wed, 29 November 2017
overall wonderful stay and I...
Liked: The breakfast had a lot of great options and the happy hour was a nice bonus every night, as well. The rooftop bar is amazing at this property. The staff was extremely friendly and helpful. Location was near everything and loved being so close to falls park.
Disliked: the only complaint is that when I booked the room, I had expected to have a balcony and view based on how I booked and I also booked 4 months in advance. When I checked in, i was told those rooms were sold out, so I was disappointed that I thought I was going to have a balcony and view and paid for that, but didn't get it. The room had unlimited snacks however, which was nice, but I would have preferred the balcony and view.
Meghan Tue, 28 November 2017
nice and short vacay in...
Liked: beautiful suite with a great view. every staff person i encountered were truly hospitable. since we were in town for family dinner we were able to check in early so that we could unwind and then not have to be concerned with checking in late. great customer service. the staff was knowledgeable about the area's history.
Disliked: i was a little disappointed that the pool's heater was broken. the pool was a determining feature that factored in my decision to book this hotel. the other hotels in the vicinity were cheaper and just as nice with lacked an indoor all year round pool. other than that, i will return to embassy suites, but will ensure the pool is available.
Mira Mon, 27 November 2017
Great family time
Disliked: The indoor pool heater was broken . That was the reason why we wanted to stay at this hotel.
Kevin Mon, 27 November 2017
Crystal Thu, 23 November 2017
Liked: Staff was friendly and room was very nice. My room had a balcony and the view was awesome. The bed was super comfy and the room was very clean. Complimentary happy hour and breakfast was a treat! Would stay again!
Cherylann Thu, 16 November 2017
Fabulous and would definitely stay...
Liked: Everything is new and clean. Great location. Rooftop bar is wonderful.
Dena Tue, 31 October 2017
Great location. Fun city. Convenient,...
Liked: Made to order breakfast was outstanding!
Disliked: The parking pass from hotel NEVER worked. Hotel is built on city-run garage. Everyone is aware of the problem. Also, they automatically charged the BS "Destination Marketing Fee." They never mentioned the fee and I only found it after they sent me the bill by email. I called the hotel and they tried to tell me it was a tax. I insisted and they refunded the fee. EVERYONE going to any hotel should look out for this money grab fee.
Anonymous Mon, 30 October 2017
Liked: The bed