Embassy Suites By Hilton Grand Rapids Downtown Guest Reviews
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Write a review
Stephanie Mon, 7 July 2025
One of the best hotel...
Liked: Everything was clean and beautiful. The staff were wonderful and went over and above to make sure you had a good stay. So impressed.
Disliked: Nothing
Candace Thu, 3 July 2025
1.Rooms smell like CornChips and...
Liked: i like the morning breakfast
Disliked: the room was filthy and had a horrible pungent corn chip smell i had to clean the room twice myself spending extra money. despite paying for the balcony to smoke a sign which is not shown when you book the room that you can’t smoke even if your on the balcony outside the room which was extremely disappointing i would paid for a room without the balcony. Lastly that 3 inch mattress on the pull out in the living room should be criminal i literally left the hotel at 3am to sleep in the hotel car garage which you also have to pay a $24 night parking fee for nightly . this was horrible and i can’t believe embassy suites have allowed this location and their lack of quality.
Lynne Tue, 1 July 2025
Superb
Erin Sat, 28 June 2025
Exceptional
Camille Sun, 22 June 2025
This is the place to...
Liked: Everyone was really nice. The room was great and love our view of the city. The cherry on top was the breakfast! Oh and the reception was a very nice!
Disliked: There was honestly nothing I didn't like. Wish we could've checked in before 4pm, but it's okay.
Katherine Sun, 15 June 2025
Exceptional
Marc Sun, 8 June 2025
Exceptional
Koprivica Sat, 7 June 2025
Exceptional
Jason Mon, 2 June 2025
Exceptional
Jazmine Sun, 1 June 2025
Exceptional