Ft Lauderdale momrnt

Liked: Value, location
Disliked: There were no towels in the room when we arrived. We called hospitality to have some delivered to the room and they told us that they would bring some, We waited over 45 minutes and received nothing. After a while we went to the front desk only to be told that they didn't have any??? What hotel doesn't have ANY towels??? The bar and restaurant were "closed" for service, and the whirlpool/ hot tub was broken!

Beautiful grounds with so much...

Liked: Loved the inside with the bridges and water falls and so much greenery. The pool area was beautiful. Loved that you could see the downstairs area from our room and had a great view from our balcony.
Disliked: I wish we had a menu for breakfast as when you got up to the counter, I felt like a deer in headlights. Also, I missed the regular breakfast....we had continental style and there was not too much to chose from.

Disappointed

Liked: The bed is comfy
Disliked: There was old used soap in the shower

Poor

Liked: Location
Disliked: They never clean the room

It?s very out dated needs...

Liked: The lobby
Disliked: The room is very old

Passable

Liked: Location and size of rooms
Disliked: Because of Covid 19 not much of hotel no more

Pleasant

Liked: It was a 10min drive from the beach
Disliked: The internet service wasn?t good

Exceptional

COVID played its hand, but...

Liked: The lady at the front desk was completely overwhelmed (only person checking in people), but had a very good attitude when we finally made it through the 90 mi ute wait to get checked in.
Disliked: There are so many items to list...We found a joint on our floor, the bathroom door handle kept falling off, the shower didn?t drain properly, the wait for the ?Free Breakfast? that was supposed to be ?Grab & Go? was over an hour each day, the furniture was fully depreciated, and the overall cleanliness was a 2 out of 10.