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Embassy Suites by Hilton Columbia Greystone eeef - (855) 270-4339
Embassy Suites by Hilton Columbia Greystone, 200 Stoneridge Drive, Columbia, SC -(855) 270-4339
Area: Columbia Northwest
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BOOK ONLINE OR CALL - (855) 270-4339
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (1436 Ratings)
3.4 miles from COLUMBIA centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Located off Interstate 126 and a short drive from Columbia city center as well as Columbia Metropolitan Airport this all-suite hotel provides a free airport transfer service. Exploring the surrounding area and attractions is easy with the Embassy Suites by Hilton Columbia Greystone's free transfer service within an 5 mi radius. The renowned Riverbanks Zoo and Gardens are also ideally located directly opposite the hotel. The sites of the city center including the University of South Carolina are also easily accessible. With free airport transfers a free cooked-to-order breakfast and a state-of-the-art fitness center every stay at the Embassy Suites by Hilton Columbia Greystone is sure to be pleasant. Guests at the hotel can also enjoy in-room microwaves refrigerators and coffee makers as well as the free evening reception.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Professional cleaning services
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)

Embassy Suites by Hilton Columbia Greystone Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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0.5

Poor - 0.5 out of 5

Dana Mon, 22 May 2023

Will not be back to...

Liked: The facility itself was clean overall and comfort was good.
Disliked: Overall, the staff was rude. Except the lady that checked me in on Friday night.They also had something going on in their banquet hall with loud music past 11 PM so therefore I was unable to get sleep. Oh, a lot of kids running around the facility and yelling.

1.5

Poor - 1.5 out of 5

Robert Mon, 22 May 2023

Poor

Liked: Breakfast Happy Hour Location
Disliked: Smelly roomsOutdated decor and furniture.Over charging my card at checkout.

3.5

Good - 3.5 out of 5

Melanee Mon, 22 May 2023

Don't post this review

Liked: The bed was very comfortable. The breakfast was excellent as usual. The staff was very friendly.
Disliked: I wouldn't sit on our sofa because of all the wet stains. Also, a blanket was left balled up on the sofa from the previous guest. There were water bottles sitting on the outside of the room window next to ours. They were there the whole time. The pretzels at the evening reception were stale. I've stayed there many times and was disappointed this time.

5

Exceptional - 5 out of 5

Joseph Mon, 22 May 2023

Exceptional

0.5

Poor - 0.5 out of 5

Anonymous Mon, 22 May 2023

it was horrible some stuff...

Liked: nice breakfast and dinner
Disliked: the housekeeper stole my son play station and they claim to never seen it but they took it and they didn’t clean the bathroom at all

4.5

Wonderful - 4.5 out of 5

Kostiantyn Mon, 22 May 2023

best staff in the “just...

Liked: I never wrote feedback, that's gonna be my first one, but I can't share my experience. so first - what I liked in this hotel. I and my family (2 adults 1 a kid) stayed in the room with one king bed plus a sofa bed - it was comfortable for us. The room was big enough with all the necessary equipment. Nice big parking and two functionally fast elevators. unfortunately, we have not seen the pool because we stayed just for one night, also that's why I can't say more about some things because our experience was quick. BUT! Since I spent more than 8 years in the hotels and restaurant business as an administrator, I do want to say, what's made me extremely happy in this place. It's the staff! Oh my God! This employees was so friendly and great! They won my heart! Probably this guys, that's an employees who we met - it's the best in this hotel. Lady at the front desk and the staff at the buffet on breakfast - were incredible! I want to say big thanks that people! Without you guys this hotel probably will die! If we ever come back to this hotel, it's just because of the staff.
Disliked: what we didn't like is - the quality of the hotel! I know it's not a hotel with a higher price, but lots of things time to be renovated. Very very old details in the room and elevators. Windows and ceilings. And the biggest thing that was very weird for us - the smell in our room. omg, the smell was so bad, but fortunately, we had the opportunity to open the window and it helped a bit. Sinks and door handles. a lot! lots of things need to change. you have such a nice staff, but he doesn't deserve to take on the negative emotions of the guests because of bad smell or old and clogged sinks. The hotel could do a refresh.

2

Disappointing - 2 out of 5

Sara Sun, 21 May 2023

Property needs some love

Liked: Property is on a steady decline. Room (bathroom) was filthy -no hot tub and pool was ice cold with a lot of wear. Breakfast was wonderful! Nothing close by so prepare to Uber or drive to local restaurants etc. Zoo is down the street.

4

Very Good - 4 out of 5

Vanslett Sat, 20 May 2023

Very good

5

Exceptional - 5 out of 5

Anonymous Fri, 19 May 2023

the staff ms Kim was...

Liked: the rooms and breakfast
Disliked: they could have more smoking rooms

1.5

Poor - 1.5 out of 5

John Fri, 19 May 2023

Poor

Liked: Breakfasts was wonderful! The room was nice and presentable. Everything was great except for noted below issues
Disliked: The room had no air conditioning and was awful to sleep in! And front desk would not provide my family with a fan. I didn’t get to sleep until 6am and was up at 8am

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Embassy Suites by Hilton Columbia Greystone 200 Stoneridge Drive, Columbia, SC