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Embassy Suites by Hilton Chicago O'Hare Rosemont eeef - (855) 271-6236
Embassy Suites by Hilton Chicago O'Hare Rosemont, 5500 North River Road, Rosemont, IL -(855) 271-6236
Area: O'Hare Airport (ORD) South
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BOOK ONLINE OR CALL - (855) 271-6236
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (968 Ratings)
1.9 miles from Rosemont centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located across the street from the Donald E. Stephens Convention Center and minutes from O'Hare International Airport this all-suites hotel is located in Rosemont and offers free 24-hour airport shuttle services complimentary made-to-order breakfast and an evening reception with complimentary beverages. Every suite at Embassy Suites by Hilton Chicago O'Hare Rosemont provides a separate living room area with a sofa bed and a 32-inch flat-screen TV with premium cable channels. A microwave small refrigerator and wet bar are also included. Basil's Kitchen offers Mediterranean specialties for lunch and dinner. Bar snacks appetizers sandwiches and more can be enjoyed while catching a game on flat-screen TVs at Basil's Tavern. Guests can swim in the indoor heated pool or work out at the on-site fitness center. Business travelers can utilize fax copy and printing services at the 24-hour business center. The hotel also offers 14000 square feet of flexible meeting and event space. The Rosemont Blue Line CTA station is 2 blocks away from the hotel offering easy access to the famed attractions and entertainment in downtown Chicago. Fashion Outlets of Chicago and Rivers Casino are both a 5-minute drive away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shuttle service (free)
` Wheelchair accessible
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` Airport Shuttle (Free)
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Alternative meal arrangement
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Embassy Suites by Hilton Chicago O'Hare Rosemont Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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3.5

Good - 3.5 out of 5

Lucas Sat, 16 September 2023

Good

1.5

Poor - 1.5 out of 5

Catherine Fri, 15 September 2023

Extremely uncomfortable, grubby and disappointing.

Liked: The location is excellent, close to O’Hare airport with a half hourly shuttle bus. The staff we encountered were all pleasant.
Disliked: The room was dreadful. We specifically booked a suite for 3 adults, there was a king bed in the bedroom and a sofa bed in the lounge. We asked about the bed for the 3rd adult and told that we were expected to pull out the bed and make it up with odd bits of linen left in the cupboard and a blanket which is clearly not washed between guests. The refrigerator didn’t work, we reported this immediately after we arrived and were told it would be fixed. It wasn’t. There is no service in the rooms so no fresh linen or towel changes. The room was extremely dated and worn and appeared grubby. Given that we spent so much to stay here to say I was disappointed is an understatement. I would not recommend this hotel to anyone,

3

Pleasant - 3 out of 5

Corey Thu, 14 September 2023

Pleasant

Liked: Staff was pleasant. Rooms were clean and adequate.
Disliked: Breakfast was not good. Eggs were not fresh, nore was the sausage and bacon. Fruit looked as though it was brought out for the third day in a row. Property seemed a bit run down. Stains in carpets and duct tape holding the floor down.

4

Very Good - 4 out of 5

Janis Thu, 14 September 2023

Very good

Liked: Room comfort
Disliked: Price

4

Very Good - 4 out of 5

Janis Thu, 14 September 2023

Very good

Liked: Room, air
Disliked: Price

4.5

Wonderful - 4.5 out of 5

Dr.manojkumar Tue, 12 September 2023

very good

Liked: Good Hotel and service there only
Disliked: Check In Time and Check Ou Time Differnce

4

Very Good - 4 out of 5

Valentina Sun, 10 September 2023

Very good

Liked: Location, breakfast, room
Disliked: Parking is expensive, questionable cleanup of sheets( stains). It is not acceptable.

4

Very Good - 4 out of 5

Janis Sun, 10 September 2023

Very good

Liked: Breakfast and area
Disliked: Comfort of the couch and bed

2

Disappointing - 2 out of 5

Lilly Sat, 9 September 2023

Disappointing

Liked: Breakfast was good. Kitchen and dining area employees were friendly.
Disliked: Check in was difficult. Loud banging noises heard all day from inside room.

4.5

Wonderful - 4.5 out of 5

Oak Sat, 9 September 2023

Comfortable Stay

Liked: The spacious rooms and location as well as friendly staff.
Disliked: Breakfast was nice overall, although I was disappointed that the cooks did not use seperate pans to cook vegetarian omelettes to avoid cross contamination with meat products.

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Embassy Suites by Hilton Chicago O'Hare Rosemont 5500 North River Road, Rosemont, IL