Good

Extremely uncomfortable, grubby and disappointing.

Liked: The location is excellent, close to O’Hare airport with a half hourly shuttle bus. The staff we encountered were all pleasant.
Disliked: The room was dreadful. We specifically booked a suite for 3 adults, there was a king bed in the bedroom and a sofa bed in the lounge. We asked about the bed for the 3rd adult and told that we were expected to pull out the bed and make it up with odd bits of linen left in the cupboard and a blanket which is clearly not washed between guests. The refrigerator didn’t work, we reported this immediately after we arrived and were told it would be fixed. It wasn’t. There is no service in the rooms so no fresh linen or towel changes. The room was extremely dated and worn and appeared grubby. Given that we spent so much to stay here to say I was disappointed is an understatement. I would not recommend this hotel to anyone,

Pleasant

Liked: Staff was pleasant. Rooms were clean and adequate.
Disliked: Breakfast was not good. Eggs were not fresh, nore was the sausage and bacon. Fruit looked as though it was brought out for the third day in a row. Property seemed a bit run down. Stains in carpets and duct tape holding the floor down.

Very good

Liked: Room comfort
Disliked: Price

Very good

Liked: Room, air
Disliked: Price

very good

Liked: Good Hotel and service there only
Disliked: Check In Time and Check Ou Time Differnce

Very good

Liked: Location, breakfast, room
Disliked: Parking is expensive, questionable cleanup of sheets( stains). It is not acceptable.

Very good

Liked: Breakfast and area
Disliked: Comfort of the couch and bed

Disappointing

Liked: Breakfast was good. Kitchen and dining area employees were friendly.
Disliked: Check in was difficult. Loud banging noises heard all day from inside room.