Embassy Suites by Hilton Chicago Magnificent Mile Guest Reviews
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Marina J, Aurora
The hotel location was perfect for our outings. We really enjoyed the friendly and helpful staff as well. Most importantly, the complimentary breakfast was excellent and we really enjoyed the variety of food options. Overall, a great stay and we look forward to coming back.
Liked: Staff was friendly; rooms were clean; service was excellent!
Disliked: Seating was limited during breakfast and during the cocktail hour.
Rot Sat, 30 August 2025
Superb
Gloria Fri, 29 August 2025
Very good
Lucretia Thu, 28 August 2025
Very good
Liked: Made to order breakfast
Disliked: Cost
Lucretia Wed, 27 August 2025
Very good
Jessica Mon, 25 August 2025
Great place, great price, very...
Liked: Great location, nice clean rooms, easy access to everything downtown.
Disliked: The housekeeping just walked in after knocking two times, this was at 9am when check out isn't even until 11 am. They should try to do better about seeing if people have checked out before entering.
Suliano Mon, 25 August 2025
Pleasant
Alfrederick Mon, 25 August 2025
Very good
Stephanie Mon, 25 August 2025
Exceptional
Karen Sun, 24 August 2025
amazing place to get vacation...
Liked: I had a great experience in the hotel. Breakfast was fantastic with many options to eat, also room was cleaning up every day and we can realized the comfort.
Al Sun, 24 August 2025
Not recommended and bad experience
Liked: The location only
Disliked: The hotel front desk employee was uncooperative. The first time I waited 45 minutes to receive the room and the employee took $300 from me for the car parking for 5 nights but did not take the license plate number. When i went to get the car out of the parking, they did not allow me and they ask me To pay thirty-four dollars due to the employee’s mistake. I went back to him and stopped again and waited forty-five minutes more andI then did not receive my room until six o’clock and they did not give a hand to help me unload My luggage because my three kids were with me and among me was my three-year-old child with special needs. I would like anyone to help me with my child disable stroller,” because it is so heavy and I am a mom with three kids as he said that there is no one to help me. At the same time, they were helping other guests. Frankly, this is the worst service I have received in the last ten years.