Embassy Suites By Hilton Chicago Magnificent Mile Guest Reviews
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|1.1 miles from Chicago centre|
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Marina J, Aurora Mon, 28 January 2013
The hotel location was perfect for our outings. We really enjoyed the friendly and helpful staff as well. Most importantly, the complimentary breakfast was excellent and we really enjoyed the variety of food options. Overall, a great stay and we look forward to coming back.
Liked: Staff was friendly; rooms were clean; service was excellent!
Disliked: Seating was limited during breakfast and during the cocktail hour.
Angela Sat, 8 December 2018
It was a wonderful getaway...
Liked: The staff was very friendly. Helped with directions and parking.
Disliked: Parking lot underground was a little confusing, but from a small town not used to busy City.
Tim Fri, 7 December 2018
Liked: The bed was comfortable! Several things that were detrimental to our stay: there was no hot tub as advertised, the sauna took several hours to heat up once turned on (and of course by that time we were off roaming the city), the cable did not work properly and went out often (we only really would have appreciated this the 2 hours before bed when we simply wanted to unwind). Our room was not ready (it was 3:30p when we arrived) and the registration process too entirely way too long, approximately 35 minutes). There was a language barrier between the receptionist as she did not speak English well. Lastly, the room was quite dirty and dusty (everywhere) and there was old food left in the fridge from the previous guest. There were also no coffee cups or lids, etc so we were not able to make any early morning in-room coffee.
Disliked: See above answer.
Latina Thu, 6 December 2018
The rooms are to small...
Liked: The bed
Disliked: The food was nasty & the rooms are smaller in person.... Called room service no one was able to bring me anything I called for so I had to go get it on my own. And I was charged an extra $90 fee for accidental but I was not told that in my booking time...
Anonymous Thu, 6 December 2018
Olivia Wed, 5 December 2018
Liked: I loved having the reception every night and the breakfast was good.
Disliked: The hotel was so crowded it made it hard to catch an elevator or even just walk in the lobby.
Lulzim Wed, 5 December 2018
Jane Wed, 5 December 2018
John Wed, 5 December 2018
It?s Tue, 4 December 2018
It was nice but will...
Liked: The room was big
Nice city view
Disliked: The guy that checked us in wasn?t professional at all The walls are thin I can hear the other room next my room
Susan Tue, 4 December 2018
We look forward to a...
Liked: The room was ultra comfortable and the bed instantly induced relaxation and sleep :). We spoke often with Erin West, a concierge, and she was extremely knowledgeable and helpful. Everyone we met was courteous. Oh hey, we all loved the Happy Hour !