The hotel location was perfect for our outings. We really enjoyed the friendly and helpful staff as well. Most importantly, the complimentary breakfast was excellent and we really enjoyed the variety of food options. Overall, a great stay and we look forward to coming back.

Liked: Staff was friendly; rooms were clean; service was excellent!
Disliked: Seating was limited during breakfast and during the cocktail hour.

6 nights in Chicago

Liked: Fantastic location. Max 15 mins straight walk to Navy Pier. The place is so convenient... unbelievable.
Disliked: Breakfast choices were limited. The breakfast area was very crowded.

Liked: Location was excellent! Staff was very helpful and most were friendly. Room was big enough for our family of five. Made to order breakfast was good! Coffee was tasty and always hot!!
Disliked: Our room was not the cleanest. Bathroom floor looked like it had not been scrubbed prior. Dusty furniture also. A bit disappointing for embassy suites hotel.

Liked: The location for visiting Chicago's sights was excellent. The staff was supportive and the EXTRAS were really nice... breakfast and a "cocktail" reception every day we were there....
Disliked: tub did not seem clean upon arrival.

Liked: Loved the beds, it was like sleeping on a cloud and waking up to that view of lake michigan was absolutely amazing! Cook to order breakfast was excellent.
Disliked: The couch was not very comfortable for sitting and relaxing. Per my son, the food on the buffet style breakfast was cold and he was disappointed.

Liked: Location and staff

Liked: The complementary evening reception and breakfast. It was a very nice social setting.
Disliked: On the hotel description it stated that there is a hot tub, that is actually the reason i choose this girl and upon arriving I found there was no hot tub. Very disappointed about this. The hotel did not offer to make up for this.

Liked: The Location,staff, room , reception and breakfast were all wonderful. Pool temperature was very nice also.
Disliked: I wish they had a hot tub

Liked: Location, cleanliness, check-in experience.

Liked: The location was amazing. It was close to shopping, stores and some restaurants. The room was a good size for a larger group.
Disliked: The breakfast was good but during leak time it was impossible to get a table. Large lines at the evening reception. Need another alcohok station. Pool was small and the tile was very slippery.