The hotel location was perfect for our outings. We really enjoyed the friendly and helpful staff as well. Most importantly, the complimentary breakfast was excellent and we really enjoyed the variety of food options. Overall, a great stay and we look forward to coming back.

Liked: Staff was friendly; rooms were clean; service was excellent!
Disliked: Seating was limited during breakfast and during the cocktail hour.

Good

Liked: Great location, evening drinks a real bonus and breakfast was good
Disliked: It was quite noisy

Exceptional

Superb

Superb

Liked: All staff where very pleasant, breakfast was spot on. Even put early breakfast on for marathon runners. Hotel in perfect position 15 minute walk to millennium park and same for magnificent mile. 25 mins to grant park for the starting areas of the marathon. Marathon route passes hotel, due to positioning of hotel & route of marathon we managed to see our runner 5 times -perfect
Disliked: I have acrophobia so didn't like the glass lift and balconies. Could do with more tables and chairs in breakfast area. I did visit at a busy time of year (Chicago marathon) so may not normally be an issue.

Good

Exceptional

We like the embassy suite...

Liked: Unlimited drinks from 530.7:30 was nice Nice breakfast as well ,
Disliked: Not enough tables ,they don?t wipe tables

Good

Disliked: The food at breakfast had limited healthy options. No china cups available for coffee.

Exceptional

Liked: Everyone and everything from the valet gentleman to the cleaning staff and servers was great. Very helpful, friendly and informative.
Disliked: The price was high but I understand the Chicago Marathon was going on.