Good

Very relaxing

Liked: The comfort as well as customer service was great.
Disliked: N/A

First visit, great. Second visit,...

Liked: Location. Last time I was there everything was great. Clean and people friendly. This time, completely the opposite. Unfriendly front desk and room that wasn?t very clean. Sticky countertops and tables and hair on floor in bathroom. Ick!!
Disliked: See above. To add to that, when I told the guy at front desk about room he said ?oh?. Plus his manner was hardly what I would expect as the first person people interact with. The reason I didn?t complain when I first arrived was because I was exhausted. I just didn?t have the energy to deal with someone who wasn?t exactly welcoming to begin with. Also, floor lamp was really wobbly. Minor but I had to steady it when I wanted to turn it on. Finally, why do I have to pay for parking? It?s not as if there is a security guard patrolling the lot. There?s a huge sign in the elevator telling the customer that the hotel isn?t responsible for any parking lot issues!!

Bad

Liked: I liked Nothing I will never stay there again
Disliked: The staff is very rude and unprofessional. The manager should be fired and the was one price online and a different when I checked in

Exceptional

Liked: Everything was great!!
Disliked: N/A

Very good

Liked: That it is close to a lot
Disliked: That children were running in the hallway at 4:00am and noisy neighbors

Very poor

Bad

Liked: Nothing at all very rude staff??
Disliked: Unprofessional staff members, false information, foul play with guest, everything bad you can think of happened

Exceptional

Liked: Ambiance and cleanliness
Disliked: Everything was great!