Embassy Suites By Hilton Charlotte/Ayrsley

Highly recommend

Liked: The staff went above greeting you & asking how is everything. Manager walked around the reception talking to guests. The breakfast buffet was one of the best we've had. Quality of food was great, lots of options & made to order omelets. We appreciated real plates & silverware, no plastic like many hotels we stay at use. The suite had a wonderful layout. Living room and kitchenette were separate from bedroom. You could access the bathroom from the bedroom or kitchenette. Very clean throughout. We liked having a dresser, cushioned bench & closet in the bedroom. The beds were comfortable & linens clean, no smell or stains. Air conditioning worked very well. The only thing I would suggest is better pillows & 4 pillows instead of 3 on each bed. Overall we had an amazing experience staying there. The location is excellent. We walked to several restaurants and it felt safe to do so.
Disliked: We stayed for 3 nights & each night at the reception, the same appetizers were given. It would of been nice to change it up.

Exceptional

Liked: Service is i

Overall pleasant stay

Liked: Very helpful and kind people at the restaurant/ breakfast
Disliked: I wish there was more patience when we needed help with our internet access.

I stay here alll the...

Liked: Very clean breakfast was amazing
Disliked: The pool area can use some renovation

Will Be Back ❤️❤️

Liked: Breakfast was excellent, just need to add more gluten free items. Location was very close to Carowinds and downtown area.

Superb

Liked: Friendly efficient reasonably priced

Exceptional

Exceptional

Short but sweet stay

Liked: Really, everything ,but especially the free breakfast and dinner drinks
Disliked: I only had a shower and not a tub w shower