Embassy Suites by Hilton Charlotte Uptown

Must stay there again when I come visit.

Disliked: None.

Nice location, good rooms, friendly...

Liked: It's in a nice location and the room we had was large and clean. Staff are very friendly.
Disliked: The bathroom has a lot of free space on the walls which could have been used to hang stuff but there was only one hook in the large bathroom to hang anything. Breakfast queues were really long and could have been planned better (the live eggs station was causing a lot of the delays).

Exceptional

Exceptional

Liked: The team of Valets were amazing.
Disliked: Slightly dated for 500 a night but clean and friendly.

Bad

Liked: Nothing
Disliked: The staff was rude and had to change rooms at 1am. Waited for over 30 minutes to get my car. Was handed 2 drinks for the inconvenience of the room change at least that's what I was told but got charged $20. If I had the money I would do everything in my power to shut them down will never go back to Charlotte NC because of them. And on top of all of that the original room was twice the size of the one I got put into.

If your going to Charlotte...

Liked: Everything was great the parking attend were great the rooms very quiet
Disliked: Nothing

Very good

Very good

Liked: The staff was nice and the breakfast was good
Disliked: The drawer between the beds was broke and the sink wasnt clean

Outstanding stay.

Liked: The customer service and cleanliness
Disliked: Breakfast line, propose having two lines. One for omelets and one for people who don’t want omelets.

Superb