Embassy Suites Charleston -Historic District Guest Reviews
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|0.6 miles from Charleston centre|
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Jane Thu, 13 February 2020
Liked: Suite was very comfortable. Breakfast and Night Reception were exceptionally nice.
Reatha Thu, 13 February 2020
Liked: Very nice staff! Lovely place!
Craig Tue, 11 February 2020
Liked: Nice rooms. Great location.
Disliked: Managers reception serves very low quality beverages
Paula Sat, 25 January 2020
Liked: 1. The rooms were very spacious.
2. For the most part, the staff exuded good customer service.
3. The best part of the stay was the free breakfast and the food included was very tasty.
Disliked: 1. Although a historical building, the hotel is extremely dated and not well preserved. 2. The rooms are not thoroughly cleaned. Upon entry, our room had cobwebs and the vents were visibly filthy. The beds were small and not comfortable. The room took a very long time to heat especially in the evening. 3. During check-out, the manager had to adjust my bill. Afterwards he offered that I sign up for the Hilton Rewards program. I provided him my email address. When I declined to provide my home address, he repeated three times that he did me a ?favor? by adjusting the bill ?as if I was obligated to provide him more personal information. His demeanor was very unprofessional and made a very sour ending to an already disappointing stay.
Peter Tue, 21 January 2020
Anne Sun, 19 January 2020
Good location and friendly staff
Patricia Tue, 7 January 2020
Liked: The facilities are great. The location is ideal and the staff is superior!
Disliked: We have stayed here several times and always enjoy the location and the staff is exceptional! The only thing we don't like is there is no exhaust fan in the bathroom and the humidity makes it very foggy in the bathroom. But that's a little thing. We enjoy everything else. We'll stay here again.
James Mon, 6 January 2020
Tara Tue, 24 December 2019
Nicholas Tue, 26 November 2019
Disliked: Room with no windows