Embassy Suites By Hilton Buffalo Guest Reviews
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Brooke, Rochester, visiting Town Ballroom Tue, 5 December 2017
The hotel is beautiful; friendly staff and huge rooms! I will definitely be booking with Embassy Suites again.
Sue, Hannon Sat, 19 March 2016
The room was spacious clean and the service was top notch. This hotel was excellent - we will be coming back again, for sure!
Douglas, Rich Sun, 27 December 2015
Extraordinarily pleasant stay. I had a large suite on the top floor with a great view of downtown Buffalo. The staff, from the limousine driver to the Assistant Manager, was extremely competent, efficient and friendly. The hospitality hour and complimentary cooked to order breakfast was a welcomed change from the microwaved, pre-packaged fare found in other chain hotels. I had dinner in the dining room and the meal was 5 Star. I highly recommend the Embassy Suites Buffalo.
Liked: Great hotel; excellent staff - friendly and extremely helpful. Food and service first rate.
Disliked: Buffalo weather. Not a thing negative about the hotel.
Leslie, Olean Sun, 10 March 2013
We always stay here and have never had a bad experience in the 5-6 times we have. Great location and beautiful rooms.
Liked: Nice, clean rooms. Easy to get around. Great staff and food.
Disliked: Kind of noisy for executive suite area.
Yvette Tue, 13 May 2025
Everything else was fine.
Liked: The cooked breakfast was wonderful
Disliked: When went to redeem our complementary drink. We waited 15 minutes before we were waited on us and our table was cleaned. We were ignored.Finally after speaking up after everyone around was served they waited on us.
Alejandro Mon, 12 May 2025
Ok, could be better
Liked: Honestly, no plans on comping back,
Disliked: Bed was old and loud, no one smiled, lamps were broken, dirty…
Schubmehl Sun, 11 May 2025
Was not impressed with the...
Liked: Breakfast was excellent.
Disliked: Room was not clean. Missing multiple light bulbs. Bed sheet was put on inside out. No liners in the 2 trash cans.
Joanne Thu, 8 May 2025
Exceptional
Liked: Clean, spacious, good restaurant and nice pool
Disliked: Nothing
Mustafa Thu, 8 May 2025
Fantastic
Liked: Everything
Disliked: Nothing. I didn’t like. Everything were great.
Cindee Mon, 5 May 2025
good stay
Liked: breakfast and location also fit 5 people in one room
Disliked: a little high in price
Diana Mon, 5 May 2025
Exceptional
William Tue, 29 April 2025
Exceptional
Liked: They gave our group of 5 people 2 tickets for each one of us. They were available to be used in the bar between 5-7 if I recall correctly but it was a nice surprise…Everyone was really nice, great breakfast!
Kelvin Sun, 27 April 2025
Very good
Liked: Huge Embassy Ste fanLocation, design of room for travelling with friendsManager special and free breakfast
Disliked: Weather and furniture in room needs to be replaced. The table wobbled so it could fall apart at anytime. Sofa bed needs serious cleaning..please!
Mehdy Thu, 24 April 2025
Very good