Embassy Suites by Hilton Birmingham Hoover Guest Reviews
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Victoria Mon, 7 July 2025
Miserable for 3 nights
Liked: The staff was friendly, and the location was close to the Galleria.
Disliked: The bed was extremely uncomfortable and the pull out sofa was a joke. We slept on a bed of nails for 3 nights. I felt completely robbed and the rate of over $300 per night was definitely not worth it to sleep on a mattress that felt like cardboard. I called down to the front desk for more towels and hand soap for the bathroom and never received. The breakfast was mediocre. I will not be back.
Shameeca Sun, 6 July 2025
My family and I enjoyed...
Liked: Everything the way it looked the staff the breakfast everything was great besides the restaurant the rooms the dining area and the breakfast was my favorite thing about it I loved the view
Disliked: The long wait at the restaurant we were the only ones there and still had to wait an hour to get our food
Whitney Sun, 6 July 2025
Passable
Disliked: TV did not work! Shower wasn’t cleaned before check-in!
Anonymous Sun, 6 July 2025
Good
Nicholas Sun, 6 July 2025
Disappointing
Tunka Thu, 19 June 2025
Wonderful stay!
Liked: 10/10
Disliked: No jacuzzi
Tameika Thu, 12 June 2025
Will recommend
Liked: The young man at the check-In was wonderful!
Chandra Tue, 10 June 2025
I will be back
Liked: Great
April Tue, 10 June 2025
Clean room, friendly staff, and...
Liked: Friendly staff, clean room, free drinks and good breakfast.
Disliked: I didn’t receive the room I made reservations for, but it was nice. A little on the expensive side for only one night. Had to leave my room to get linen for sofa bed and more towels.
Gardner Sun, 8 June 2025
Superb
Liked: The room was amazing very comfortable very clean. The rooms for the price was right on point and better , my only complaint was your sight offer earlier check in and basically approved it then I was told no at the property the host said to come back around 230 we can back actually around 330 and had to stand and wait exactly till 4pm I noticed they did this with everyone don't offer something you refuse to do this is far from hospitalab and for such a rated hotel was below my expectations
Disliked: I did like same as above