Embassy Suites by Hilton Bethesda Washington DC Guest Reviews
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Clarke Wed, 23 July 2025
I’ll definitely visit again
Liked: Loved it
Disliked: I don’t have any dislikes
Allen Wed, 23 July 2025
Good
Jaime Wed, 23 July 2025
Good
Liked: Breakfast was amazing.
Disliked: Could’ve been cleaner, visible dust on nightstand & tv.
Michael Sun, 20 July 2025
One of my best and...
Liked: My entire experience was excellent!! From the help of the staff, to the cleanliness of the rooms and facility itself. Everything was marvelous!!!!
Disliked: There wasn't anything not to like.
Woody Sun, 20 July 2025
Now, customer service needs attention.
Liked: Breakfast was Amazing Maria G the attendant was extremely helpful, friendly, and kind. So the whole experience was not met. BUT I will say this about this hotel. After bringing my concerns and what went wrong the management comped my room which I didn't expect. Yes, things weren't great but on the flip side, they offer some great perks ( Free 2 alcohol drinks and a free appetizer) indoor and outdoor pools, a Hot tub, and an Amazing complementary breakfast. I think training on customer service should be done for the whole staff. You as a guest should not have to ask for condiments for your meal. The restaurant staff at least the night staff needs to check on your guests after they receive their meal( 2 minutes 2 bites check) As for the rooms they were clean the bed was very comfortable. Plenty of towels and washcloths, condiments ( shampoo, conditioner, body lotion were all very nice) Now would I recommend this hotel to friends, family, coworkers? Yes I would but also call ahead to make sure you get the room you booked and ask about parking, breakfast, check in and check out. The prices to stay at this particular.hotel is what I would say very high. If I was to grade this hotel 70% out of a 100%
Disliked: I reserved a room with a balcony but when I checked in I didn't get the room I paid for. The restaurant menu was extremely expensive I mean a burger for 22 dollars, a side of French fries $7 I could understand that if it was a 5-star
Bradley Sun, 20 July 2025
Exceptional
Joan Sat, 19 July 2025
Superb
Liked: Breakfast was excellent
Mohamed Sat, 19 July 2025
Exceptional
Bryan Fri, 18 July 2025
Great stay - close to...
Liked: Clean and well run.
Disliked: Lights in room too dim - however rooms large and nice.
Jeffrey Thu, 17 July 2025
Exceptional
Liked: Breakfast was great.
Disliked: The pool was very cold