Name: Embassy Suites by Hilton Baltimore-At BWI Airport
Address: 1300 Concourse Drive, Linthicum, MD
Telephone: (888) 428-0221

Embassy Suites by Hilton Baltimore-At BWI Airport Guest Reviews

Overall Average Score:

Good (3 out of 5)

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Our staff was very enjoyable. You can't beat the breakfast buffet or the manager's cocktail party.

Liked: The bed was very comfortable. The decor was modern and the staff was extremely nice. I definitely would stay here again.
Disliked: The refrigerator didn't keep things cold but the staff would have accommodated us if our stay was longer.

Very average-just convenient to the...

Liked: Close to airport
Disliked: Waited over 40 minutes for airport shuttle— hotel is only 8 minutes awayHotel is dated and feels old A/C in room was so loud that we had to close the bedroom door

Fun

Liked: Happy hour was wonderful and I like the service

Disappointing

Liked: Location is convenient
Disliked: The facility was kept up well as far as most Hiltons I have been too the rooms weren't great beds not comfortable and the bathrooms where clean but falling apart

Superb

We enjoyed the convenience, the...

Liked: Location, friendly staff, good amenities
Disliked: Needs some updating - especially restroom lighting.

Exceptional

Below what you would expect...

Liked: The staff was exceptional and help with all issues faced.
Disliked: The room a/c didn't work in the main room, only in the living room and the fridge didn't cool. I moved to a new room and the a/c stopped working in that room too almost as if there was temperature control but by this time I didn't feel like switching rooms again so I settled for the discomfort as I was on a business trip and had other things to be concerned with. The toilet didn't flush properly in the second room, you had to flush it twice for everything to go down.