Embassy Suites By Hilton Atlanta Airport North

Superb

Great Hotel - highly recommend

Liked: The property is beautiful and was clean and comfortable!
Disliked: There were members of the staff that were not friendly. Especially the person who checked me in .. $50 for parking was expensive as well

Great but with flaws.

Liked: - The Breakfast is very good. Plenty of choices, refilled until the end, friendly staff.- the room itself was super nice, spacious and modern- the location is close to the airport and good food options are nearby.
Disliked: There were some flaws:- the toilet paper holder was loose, no major issue- the shower water outlet didnt work properly. The switch didn't work. We reported the issue. Nothing happened. So, 5 days without proper shower in a 4 star destination? Sorry guys, its a no go. We should get refunded.- no room service 5 days straight- staff was kinda mixed up. Some were really nice, others seemed kinda unmotivated. On departure day a guy came and disturbed us twice pretty rude (before check out time) to check if we were still present. Sorry guys. I am usually kind and forgiving. I grew up in a family that ran a B&B and a restaurant and i understand sometimes things can happen. This was sub-par.I give you 8 points because the property and the room itself and the breakfast was great but - man - 5 days without shower and room Service for a total of 1100 Dollars? Sorry, no go.

Superb

Good

Exceptional

Hotel was nice dealing with...

Liked: Terrible experience with front office people and management. They messed up my credit card many times. I would never stay at the location ever again. I was on hold over 12 times and kept having to hang up after over 10 minutes of holding to call back and be on hold again over several days.
Disliked: Front desk and management

Exceptional

Exceptional