Embassy Suites by Hilton Albuquerque Guest Reviews
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|1.2 miles from Albuquerque centre|
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Barbara, Alamogordo Mon, 18 March 2013
We visited for my 13 year old daughter's first concert and so glad I chose this property. It was extremely conveniently located for both the concert and everything else. The staff was pleasant, my suite was excellent and the kids totally loved both the pool and the breakfast!
Marco C, El Paso Mon, 9 July 2012
It's a good thing we only visited for a concert. The concert overshadowed our stay at Embassy Suites.
Liked: Great bar, nice room.
Disliked: Blood and boogers on our pillow; overcharged my card; rude staff.
Kayce Sat, 6 March 2021
Disliked: The shower water pressure was bad
Dan Fri, 5 March 2021
Expensive with nothing to show...
Liked: Breakfast was good, but confusing to get and awkward to eat.
Disliked: The cost!!! For over 100 dollars a night, there was no dining, pool, workout facilities. The room hadn't looked like it had been remodeled in over a decade. The shower was gross. The beds were really stiff.
Deidre Sun, 28 February 2021
Adrian Sat, 27 February 2021
We were hoping high expectations...
Disliked: First of all they didn't have the original room I reserved available a corner suite, they put us in a regular double bed room and never offered us a chance to stay in one for another day! Second when we entered our room there was a big round heater sitting in the middle of the room, third I had to call and have them send new sheets for both beds because the originals were covered in hairs and stained, the room was not cleaned properly there was bottle caps in the restroom and beside the beds. The light kept flickering throughout the day. The noise from other rooms was not tolerable you could hear everything the person could say!
Anonymous Fri, 26 February 2021
Liked: Staff was very helpful. The breakfast was great very clean and well organized
Disliked: The room wasn?t the cleanest. Found hair on the bed and the remote wasn?t even clean.
Verified Hotel Guest Wed, 17 February 2021
Liked: Great breakfast and friendly and courteous staff.
Noe Wed, 17 February 2021
Heater or ac didn?t work
Tricia_05 Mon, 15 February 2021
Liked: Room was clean
Disliked: I booked a room on booking.com specifically with a balcony so I could enjoy the views of the city, and when I got to the Embassy to check in, I was told all rooms with a balcony were sold out. I was also sent a message on booking.com that my room would cost a certain amount and again, at check in, I was charged more. I picked this establishment over others because I was lead to believe I would be getting what I asked for with a good value.
Noely Sun, 14 February 2021
Overall decent stay
Liked: Loved the room ! The staff was nice and the breakfast was bomb.com! Definetly reccomend the suites !
Disliked: The front desk native girl that checked us in was very rude to my husband. We extended our night paid ANOTHER 180 when he went to get a new card she was real snotty and acted surprised that we can afford another night. That i didnt like you can automatically tell when someone is judging someone by their appearance.
Brandon Sun, 14 February 2021