Embassy Suites by Hilton Akron Canton Airport, North Canton

Never will stay with this...

Disliked: They billed me three times i couldn't pay in cash like I asked to and they pulled my payment even b4 arrival

The accommodations were great!

Liked: The staff was very accommodating, and the accessibility to local restaurants and stores was great.
Disliked: I didn't like the fact that my original reservation from booking.com wasn't in the system when I got there for check-in. I had to register again through the hotel, and it cost me more money than I was told it should have been.

Great atmosphere

Liked: From the entrance of the hotel to the room it was a great atmosphere with extremely pleasant staff, only complaint would be the bed was a little too soft for our liking and the water temp in the shower went from a little warm to boiling hot. Overall loved our stay
Disliked: Booking.com

Disappointing

Liked: It was clean
Disliked: Air conditioner was weird. Hot sometimes then it blew cold air all night and then hot again. Could hear main roads outside all night. Didn?t sleep at all. Frustrating night

Very close to the airport...

Liked: I liked the layout of the room and the ability we had to separate the bedroom from the living room area. Location was accessible to all food and shopping!
Disliked: When I arrived my first room 204 was dirty and we were moved to room 230 that was still dirty so I had to go downstairs to the counter and get some Clorox wipes to clean my room. The refrigerator was missing the racks to put food on in the second room and the door kept having difficulties closing completely. There were moments when the heater wouldn?t click on and Linda the day of my checkout asked me if I had a card on file knowing that I wouldn?t have been able to complete my stay with out it, i showed her my proof of purchase and she ended up finding my card but I didn?t like her attitude at all.Despite those things my son and I made it work for his AAU tournament. We didn?t try the complimentary breakfast or room service. They also had a really nice happy hour for guests that I wish I could?ve taken advantage of. They have no jacuzzi but my son mentioned the pool was nice. They should really sanitize the rooms better before they leave that seal because both rooms weren?t up to par with cleaning.