Exceptional

Liked: All staff.
Disliked: The question - Who did you travel with? Please include "Spouse" as an option. The term spouse is not offensive to me. I realize "partner" is the politically correct term for many but I prefer spouse.

Pleasant

Liked: Bartender...Keith was very pleasant. Shuttle service.
Disliked: Bathroom could've been cleaner.....

Road trip

Liked: I love location of this Hotel It was very conveniently located to restaurants shopping and gas stations but not too close as to where you can hear all of the traffic and hustle and bustle it was nice. And the beds were very comfortable, and our room was nice and big. With a pull out couch for the kids and a nice king bed with doors that closed the bathroom off and living room off from the bedroom. We had a king suit. The free drinks and snacks from 5 pm until 730pm is also nice and the breakfast is so amazing all you can eat. and its cooked to order. All said and done we would return if we are back in Ohio but we would hope that the check in is much faster.
Disliked: Did not like the fact that we had to wait 20 minutes after the timeframe to check in. we had been traveling all night and When we got there we would have loved to check in on time and just relax as me and my family were extremely exhausted. Also did not like the fact that when booking this hotel it shows that it has a hot in the swimming area with a pool which is false they have no hot tub. Only a pool.

Exceptional

Would stay again.

Liked: Staff was excellent. The bartender went over and above. Accommodations were excellent.
Disliked: The pillows. Not to my liking.

Exceptional

Exceptional

Liked: Paige at front desk was very helpful and went out of her way to make sure our reservation was the way we needed it and called as she had arranged early check in. She should be a valued employee.

It was a very nice...

Liked: Everyone was really friendly, especially Dan our driver and the housekeeper on 2nd and 3rd floor.
Disliked: The evening front desk woman was a little unfriendly.

It was a great relaxing...

Liked: The staff was extremely friendly and helpful. They did everything they could to make our stay perfect. The breakfast and drinks with refreshments were a great bonus. The room was very welcoming and comfortable.