The hotel is beautiful; friendly staff and huge rooms! I will definitely be booking with Embassy Suites again.

The room was spacious clean and the service was top notch. This hotel was excellent - we will be coming back again, for sure!

Extraordinarily pleasant stay. I had a large suite on the top floor with a great view of downtown Buffalo. The staff, from the limousine driver to the Assistant Manager, was extremely competent, efficient and friendly. The hospitality hour and complimentary cooked to order breakfast was a welcomed change from the microwaved, pre-packaged fare found in other chain hotels. I had dinner in the dining room and the meal was 5 Star. I highly recommend the Embassy Suites Buffalo.

Liked: Great hotel; excellent staff - friendly and extremely helpful. Food and service first rate.
Disliked: Buffalo weather. Not a thing negative about the hotel.

We always stay here and have never had a bad experience in the 5-6 times we have. Great location and beautiful rooms.

Liked: Nice, clean rooms. Easy to get around. Great staff and food.
Disliked: Kind of noisy for executive suite area.

Superb

Liked: The room is huge! Very spacious and comfortable.
Disliked: All the pillows (3) on each bed are half the size of regular pillows.. Not sure why.

Exceptional

Liked: The staff provided exceptional customer service. I found the valet to be very quick and efficient. The room was comfortable, clean and very quiet with a beautiful view. The breakfast was delicious with lots.of variety.

Exceptional

travelled to Europe in February...

Liked: big rooms
Disliked: rooms looked old and dated. no complimentary bottled water in the room even for the first night of stay.

Exceptional

Very good

Liked: Great staff. Large quiet rooms.
Disliked: Would not recommend room service from the Cafe in lobby. Wayyyy overpriced. A 12" pizza was over 30 dollars. Just use doordash or walk to the many restaurants nearby.

Relaxing!

Liked: Good Hot Breakfast, Complimentary drinks for happy hour. Spacious room. Excellent Restaurant on site. All Valet parking. Staff was very friendly.
Disliked: Cleanliness of walkway carpets and more receptacles for trash in gathering area as you enter your floor. Guests were leaving garbage outside doors and in common area.

Exceptional

Pleasant