Embassy Suites Buffalo Guest Reviews
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|0.4 miles from Buffalo centre|
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Brooke, Rochester, visiting Town Ballroom Tue, 5 December 2017
The hotel is beautiful; friendly staff and huge rooms! I will definitely be booking with Embassy Suites again.
Sue, Hannon Sat, 19 March 2016
The room was spacious clean and the service was top notch. This hotel was excellent - we will be coming back again, for sure!
Douglas, Rich Sun, 27 December 2015
Extraordinarily pleasant stay. I had a large suite on the top floor with a great view of downtown Buffalo. The staff, from the limousine driver to the Assistant Manager, was extremely competent, efficient and friendly. The hospitality hour and complimentary ¯cooked to order¯ breakfast was a welcomed change from the microwaved, pre-packaged fare found in other chain hotels. I had dinner in the dining room and the meal was 5 Star. I highly recommend the Embassy Suites Buffalo.
Liked: Great hotel; excellent staff - friendly and extremely helpful. Food and service first rate.
Disliked: Buffalo weather. Not a thing negative about the hotel.
Leslie, Olean Sun, 10 March 2013
We always stay here and have never had a bad experience in the 5-6 times we have. Great location and beautiful rooms.
Liked: Nice, clean rooms. Easy to get around. Great staff and food.
Disliked: Kind of noisy for executive suite area.
Terri Mon, 11 March 2019
Liked: I always enjoy my stay at this hotel. The staff is top notch, they go above and beyond to accommodate requests. For example; I wanted to drop my birthday gifts off prior to picking up my mother for our overnight girls getaway. They had the room ready early so my mom was surprised for her birthday.
Disliked: It was a bit more than what the rates usually have been. Probably due to the Buffalo Home show.
Chad Mon, 11 March 2019
Jasmine Fri, 8 March 2019
Disliked: False advertising from booking. No pool. No hot tub. Poorly behaved staff when asked about the false advertising. They did not care nor want to be accommodating
Scott Fri, 8 March 2019
Gerard Mon, 4 March 2019
Very pleased and will return.
Liked: Fantastic Staff, location and breakfast. The suite was very comfortable and spacious for two occupants. I would definitely return to this location as well as recommend it to friends and family. Thank you!
Disliked: Unfortunately, the swimming pool was closed for repairs for the duration of our stay which was disappointing.
Stephanie Mon, 4 March 2019
Liked: Clean bathroom
Disliked: Upon check in, I was informed that I?d be charged an extra $75 for ?incidentals?. I never approved this. Never heard of this. That black male who checked us in said the funds would be refunded 3-5 business days depending on my bank. Furthermore, i booked a single but was given and charged for a double with a suite. Finally, the pool was closed!!
Barb Sun, 3 March 2019
Kenneth Sun, 3 March 2019
Zuheir Fri, 1 March 2019
Disliked: Staff seem nice at first glance but it's actually the complete opposite
N Thu, 28 February 2019