The hotel is beautiful; friendly staff and huge rooms! I will definitely be booking with Embassy Suites again.

The room was spacious clean and the service was top notch. This hotel was excellent - we will be coming back again, for sure!

Extraordinarily pleasant stay. I had a large suite on the top floor with a great view of downtown Buffalo. The staff, from the limousine driver to the Assistant Manager, was extremely competent, efficient and friendly. The hospitality hour and complimentary cooked to order breakfast was a welcomed change from the microwaved, pre-packaged fare found in other chain hotels. I had dinner in the dining room and the meal was 5 Star. I highly recommend the Embassy Suites Buffalo.

Liked: Great hotel; excellent staff - friendly and extremely helpful. Food and service first rate.
Disliked: Buffalo weather. Not a thing negative about the hotel.

We always stay here and have never had a bad experience in the 5-6 times we have. Great location and beautiful rooms.

Liked: Nice, clean rooms. Easy to get around. Great staff and food.
Disliked: Kind of noisy for executive suite area.

Exceptional

Passable

Disliked: room lighting was not working good, lights was so very low

Great location. Beautiful corner suite!

Liked: Corner suite room with an amazing view of both the city as well as the water. Staff was phenomenal. Especially the bar manager and bartenders. Very nice patio area right outside with fire pits. Location is central to several bars and restaurants.
Disliked: We requested additional towels twice during our stay was told both times that the hotel didn't have any clean towels on hand. 2 pool towels were eventually brought up to our room on the day of check out.

Very good

Good food

Liked: 2 free drinks. Staff was really nice and helpful.
Disliked: There were hair in our bed

Very good

Poor

Our stay was pleasant and...

Liked: I like the Staff at the front desk. The breakfast was very nice.
Disliked: I can’t really think of any negatives.

Good