Embassy Suites Austin-Downtown/Town Lake Guest Reviews
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|1.1 miles from Austin centre|
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Meshell Wed, 9 January 2019
Liked: Lovely staff
Disliked: Tv should be plugged in and trash bags in cans
Stefanie Mon, 7 January 2019
I will never stay here...
Liked: Their breakfast was good
Disliked: The room was disgusting. We pulled out the sleeper sofa and bugs crawled out. The sink in the sitting area didn?t work and when maintenance came up, we were told that all the sinks in our section were turned off because they were causing a leak. We were never offered a new room. The shower was filthy, I didn?t even want to use it. The beds were uncomfortable, it literally was like sleeping on a stack of rocks. I?ve stayed at many Embassy Suites and this was by far the worst experience I?ve ever had.
Barry Sun, 6 January 2019
I love Embassey Suites downtownn...
Liked: Great location in a great city.
Maia Thu, 3 January 2019
Great Stay for someone traveling...
Liked: The property was beautiful
Disliked: Need a better way for people to get from the garage into the building without having to walk outside. My eggs and bacon where cold when I got them.
Helen Wed, 2 January 2019
Verified Hotel Guest Mon, 31 December 2018
Disliked: noticed cockroach crawling across bed while I laid there trying to go to bed. impossible to get a luggage cart. Waited 30 minutes arrived and never found one when we left. Front desk said they hadnt seen any since 7:30 am it was 9:30. Multiple trips
Cynthia Sat, 29 December 2018
Favotire place to stay in...
Liked: I was able to select my room. Choose top floor. Fantastic view!
Robert Wed, 26 December 2018
Outstanding location in downtown Austin.
Liked: Great location and outstanding breakfast buffet with eggs and omelettes to order.
Disliked: Parking is $30/day, $36 if you do valet.
Christa Wed, 26 December 2018
Liked: The service was so friendly Jamie checked us in on dec 24. He was so nice and Accommodating. He got us all checked in and ready in less then 5 mins. We did the happy hour which was great. And then we went swimming and both the pool and the hot tub were heated!! Huge plus. My 4 kids had the best Christmas swim. The beds were so comfy even the couch bed was comfy. So clean and good cable.
Disliked: Wish we could of stayed longer.
Miles Sun, 23 December 2018
Great Stay !!
Liked: Wonderful staff,location was perfect Free shuttle.Great Breakfast!Huge room very comfy bed!We will def. Be coming back!
Disliked: Moldy shower probably just needs a little deep clean.