Embankment Hotel

Superb

Not happy

Liked: Staff very helpful p
Disliked: Pokey room overlooking the car park drinks over priced.service slow breakfast terrible had to pay extra for tea coffee and fruit juice I had fruit juice one sausage one piece of bacon about two inches square one egg one hash brown and beans come to over fifteen pounds disgusting

A great place to stay,...

Liked: We booked 3 rooms; the one I stayed in with my husband was lovely. Well equipped, spacious and comfortable and as it was a very warm evening we were glad the time had been taken to open windows and put the fan on so that when we arrived the room was a comfortable temperature.
Disliked: The other two rooms we booked were for our son and daughter and their partners. On meeting them the next day they both said that although the rooms were good, they had hardly any water coming through the shower in the morning and were disappointed that the breakfast was quite expensive.My daughter, who is pregnant, was with her partner and 2 year old son in a family room. We were surprised that this was up several flights of stairs which was difficult for them to navigate with a small child and luggage. Given the amount of 'stuff' young families need we were surprised that the family room was not more easily accessible. If they had the pushchair with them access would have been even harder. This room was also at the front of the hotel, which meant it was noisy given that customers of the pub below were in the outside seating area until closing time. As it was a very warm evening they would like to have had the windows open but kept them shut so that their son wasn't disturbed.

Fabulous location on the river.

Liked: Fabulous location on the river, food in restaurant was excellent.
Disliked: Room was dark and stuffy, very small shower

Nice

Liked: Very nice stay, we had two rooms next to eachother, but rather expensive for what you get. Staff was alright, some were very helpful (cleaning, and the ones that checked us in). It’s old but cosy, and you have everything you’d need in the room.
Disliked: The restaurant staff was terrible. We had breakfast once and sunday lunch. Long waiting, bad service, and high prices and disappointing quality. Lots of noise from street/pub, however we thought it was do-able.

Period hotel with excellent bar...

Liked: Close to the event we were working at
Disliked: It was an attic room and very hot . There was a fan which did help. The mattress wasn’t the most comfortable .

Staff super frienfly and helpful....

Liked: Superb location, clean bedroom and staff very friendly, food good. Parking limited but adequate.
Disliked: Nothing

Good if it was 2-3*,...

Liked: Room, was big, decent snacks, tv and clean
Disliked: No aircondition, avoid if temperature is above 20C, Bathroom didnt feel like 4*, small shower inside bath tub.

Exceptional