Very good

Liked: Food. Was good. Friendly staff especially in the evening.

Superb

Liked: Staff food room
Disliked: Stairs

Very good

Liked: Location excellent, breakfast very good,staff excellent except for a waitress who was not quite up to the mark, we asked for breakfast menu and after 20 minutes she retuned and asked what we would like, we said we had asked for the menu from her but she didn?t return. Oh! I will get you one.A very nice receptionist, a credit to the hotel.
Disliked: I feel that an ANTI-SLIP mat should be provided for the bath, could be very dangerous.my wife has a mobility problem.An awful smell coming from the Gents toilet, ground floor behind the reception desk.

Disappointing.

Disliked: Breakfast small and cold when it came. Not much choice. Didn't have the breakfast 2nd day but was still charged for it.Parking very inadequate. Very noisy at night.

Great accommodation, will probably stay...

Liked: The accommodation went great. Really great night sleep. Food in the restaurant was super. I'd recommend that the hotel offer a better range of continental breakfast options. They had no porridge, breakfast cereals or fresh fruit on the menu
Disliked: I'd recommend that the hotel offer a better range of continental breakfast options. They had no porridge, breakfast cereals or fresh fruit on the menu

Super location, looking forward to...

Liked: Very imaginative menu that caters well for vegans and vegetarians.
Disliked: Disappointed that fruit juice options were limited, but put this down to supply issues in the economy generally.

Very good

Great location for Bedford, but...

Liked: Room was fine. The food is good, but the wait for it overall was an hour. Breakfast was a bit disappointing, as there was only hot food which not everyone wants in the morning. We understand that Covid restrictions limit buffet services, but cereal, fruits and bread should not be so difficult to provide individually. Worth thinking that sourdough bread makes for very hard toast, especially when jam is strawberry or nothing.!
Disliked: As Above

Exceptional

Liked: This is a lovely hotel in a fantastic location right by the river. The room was beautiful, on the first floor with huge windows and a view of the river, very nicely decorated, comfortable and spotlessly clean. The staff here are great, really friendly and welcoming. Plus the breakfast was delicious with lots of choice.
Disliked: I liked everything, no negatives, hope to come again.