Exceptional

Liked: The night time manager went over and above to help me with my WiFi issues .... I wish I had gotten his name .. he was awesome !!!

Very good

Liked: We love the eclectic nature in the history. The rooftop bar is excellent also. However this is our third stay in this room was excessively small.
Disliked: It would be nice if they gave a size or description of each room before you booked it. I upgraded to get a better view but did not realize I was downgrading the size.

Value for the money simply...

Liked: The lobby is lovely and the staff very helpful.
Disliked: For the money, this was very disappointing. Our toilet didn't work properly, there is precious little storage (1 drawer, 1 small closet) given the size of the room---I lived out of my suitcase; the cleaning staff didn't even attempt to clean our room after nearly two days; the bed was uncomfortable; and generally, the appointments were not as they should have been for a hotel on the higher end for Birmingham. I'm very disappointed.

Exceptional

Good

Liked: Rooftop bar

Superb

Okay

Liked: The location is good. The view is nice. That does not compensate for the most basic hygiene related items!!
Disliked: It was a very small room. There is no vent in the restroom and no trash can with lid!! The door of the restroom is not a full door. So be ready to smell whatever is going on in the restroom on the bed !! Yes! Awful! Can you believe this? And you are paying over $200 for one night. Dont waste your money.

Wonderful and I will be...

Liked: The entire staff, including the rooftop bar, were so friendly, every single person!!!!
Disliked: The room ran out of Kleenex and wasn?t restocked.

Exceptional