Ellerslie Palms Motel

A good stay for the...

Liked: Rooms were good for our whānau. Room enough for us all.
Disliked: We couldn't lock the door from the inside so we constantly had to be alert that our babies didn't open the door and go into the carpark. A spare blanket would've been good as my husband had to sleep in the lounge to make sure our son didn't go out the door.

Weekend in Auckland

Liked: Easy enough to find.
Disliked: Place was a bit run down and a few things weren't working.

Likely to stay again as...

Liked: Rooms are spacious and pretty good value for money. Our concern with the shower was handled efficiently and to our satisfaction.
Disliked: Did not like the "remote" check-in process. While I understand the need (multiple venues to manage, keep costs down, etc) it is very impersonal. I like to be welcomed by a friendly face and made to feel that my booking/stay is important, not just processed through. We had a few issues with our rooms, the card to turn on the power in our first room didn't work and the shower rose in the second room was split so that only a small amount of water came through the shower rose itself. Also, of the six complimentary vanity item boxes in the bathroom, five were empty. Only a small issue and not one we would normally mention but it did indicate a lack of supply checking by staff.

Comfortable stay and would stay...

Liked: Clean, good beds and it was a nice room!
Disliked: Pillows were a bit hard and could have done with a few more in the room!

Superb

Superb

Liked: The room was spacious. The lady at the desk was very helpful and kindWe had an induction stove top.The location was excellent
Disliked: In our first room the TV didn't work well but the lady upgraded us to a better room which was nice

Stayed here a few times...

Liked: Clean and quiet Great for the money
Disliked: Worse shower ever. Tired. Needs a spruce up.

Good

Liked: When we came back from having dinner somewhere we couldn't get into our room because the key wouldn't work. there was a couple from Australia trying to raise someone so they could get into their room. If it hadn't been for them and a man delivering something to the motel it might have been a different story.

Superb

Liked: Perfect location for our stay.