Elite

Sweet hotel with questionable attitude...

Liked: I like this hotel,it's not my first time and every time it's cozy, has a nice garden and I generally like it, the breakfast is delicious, the coffee was great
Disliked: While we were eating, I have heard loud screams from staff area. I thought it was some crazy customer but later I learned it was a male morning manager/receptionist who shouted something like "I'm better than you" multiple times to female kitchen staff in poor English. They looked sad afterwards, even though they worked well before and after being screamed at. I thought it was rude and unacceptable, and definitely was a big downside of the stayOf course, he was polite to us afterwards, but in my mind nobody should be spoken to like this in the civilized society. Further more, it's not easy for a normal person to continue their day after seeing something like this

Good

Had a wonderful time.

Liked: They had parking. It was very cute. The location was close to a park and old town. They provided a card for free metro around the city. We used it to go to Ochy. They upgraded us to a room with a balcony which topped off the stay.

Lovely traditional hotel

Liked: We loved the traditional feel of this hotel. It’s a lovely building in a very convenient location but please be aware Lausanne is extremely hilly - if you arrive by train and have large luggage, you should consider a taxi from the station. We had a fab 4th floor room with big balcony and a view of the lake - see pics. There is a small fridge and coffee machine in the room with pods replenished daily and room was cleaned every day. Comfy beds and a couple of extra chairs - just a nice comfy and large room. When we checked in we were given a Lausanne travel card which provided free transport within certain zones - it covers you to Montreux.
Disliked: Although there is AC in the room it didn’t seem very effective and the weather was very hot during our stay. That said, the room didn’t overheat because there is a big canopy over the balcony plus electric shutters which we kept closed during the day to keep the sun out. I just would have preferred the AC to be colder. The shower was over the bath so please be aware if you have any mobility issues.

Exceptional

Great location close to the...

Good location and friendly staff

Liked: Very good location for train station and metro. Staff were very friendly and helpful. Small shady garden to sit in and read your book!

Superb

Passable