Element Vaughan Southwest

If the need should arise we would definitely stay again.

Liked: Great that breakfast is included; room very clean and beds super comfortable.

Very good

Exceptional

Liked: The rooms

Average.

Liked: The beds were comfortable. The breakfast was good. The main area was clean. Room was a good size for 3 adults and a toddler.
Disliked: The rooms were dusty. There were dust bunnies on the baseboards and corners of the room. The carpet felt like it hadn’t been vacuumed. This was most noticeable on the side of the beds next to walls. The dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed well. Luckily we weren’t there long enough to really need to use the kitchen items. When checking in, I had to stand and wait at the front for someone for 15 mins. When checking out the employee wanted to argue with me on our check out date. We had originally booked for 3 nights but a month before arrival we had adjusted our trip to stay 2 nights. She finally adjusted our check out day but I felt questioned even though I had proof of the changes we made prior to arrival.

Worth a stay if need...

Liked: Breakfast generally good but no waffles or decaf on Monday, made up with eggs how you like them. Annoying to have to log in to use the WiFi. Didn't find a bar not that we needed it. Kitchen & ironing board and iron in the room. Comfy beds.
Disliked: In the middle of an industrial estate. No mall or shopping area close by.

Great

Liked: The place was very clean, comfortable, and had everything we needed.Nice pool, lovely garden, perfect breakfast, and friendly, helpful staff.The location was also excellent.Would definitely stay here again!

Exceptional

Good value, with excellent amenities...

Liked: The king suite was perfect for 3 adults travelling. Very comfortable. Good hot/cold breakfast with lots of choice.If you wanted, you could have complimentary snacks in the evening along with hot tea
Disliked: Hairs on the bathroom floor that did not belong to myself or other members of the travelling group

Good

Very good

Liked: The staff was incredibly friendly and welcoming from the moment I arrived. They went out of their way to ensure I felt comfortable and well cared for. What stood out the most was how approachable and knowledgeable they were—no matter how many questions I had, they were always patient and happy to help. It’s clear that they genuinely care about providing great service, and their warm attitude made the entire experience even more enjoyable. I truly appreciated their attentiveness and professionalism throughout my visit.
Disliked: The hotel doesn't have a shuttle from the airport, and there was confusion about which of their locations offered shuttle service. Why don't they both?