Element Sedona Guest Reviews
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6.3 miles from Sedona centre |
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Adam Wed, 24 April 2024
They need more staff working.
Liked: Great location
Disliked: It is under staffed.
Gavin Sun, 21 April 2024
Quiet, pretty and great setup
Liked: Clean, quiet and modern
Disliked: Too many lonely talkers around the fire pit, hit tub and pool
Erin Tue, 16 April 2024
Environmentally Conscious
Liked: The property has efficient, clean decor. They are energy efficient. A key card has to be inserted in a slot to turn on power to the room. Refresh service is provided after 3 full days of stay. Housekeeping staff was friendly when passing in the hall.
Disliked: The towels are not soft and only 2 are provided. There is hallway access to anyone through the courtyard. TP and tissue are cheap. Parking is $40 per night. Breakfast is skimpy - yogurt ran out 1.5 hours before the end and they would not refill. Juices were empty. Plain bagels were gone and the staff, grumpy.
Chrystn Wed, 10 April 2024
Exceptional
Nicole Tue, 9 April 2024
Absolutely loved our stay. Service...
Liked: - loved the pool - loved the fire pit - loved the facilities in general - location was great
Disliked: - paid parking
Jackie Sat, 6 April 2024
Superb
Rona Fri, 5 April 2024
I was not happy, would...
Liked: Good location.Clean
Disliked: Every morning, between 5:30-6:00 am, room doors slamming shut, woke me up. Housekeeping service was poor, I had to call for toilet paper , towels not replaced, bed made only once, shower soap empty, and room cleaning days missed ( rooms only cleaned every other day). Also, my “ Beautiful view”, was that if a parking lot.
Melissa Thu, 4 April 2024
Wouldn’t stay again
Disliked: Location-not near enough to be called Element Sedona. It took us at least 20 minutes to actually get to Sedona. Breakfast was horrible. Not enough food, re-supply was inconsistent, stale muffins. Overall just left us hungry and we had to go out and buy breakfast.
Jennifer Mon, 1 April 2024
Nice hotel with good amenities....
Liked: The property was very clean and the breakfast was great.
Disliked: The internet stopped work on our last day here. The front desk lady was extremely rude and basically hung up on us. After went down to the front desk to explain what was happening They finally sent someone up but they couldn’t get it fixed. They then said they would send another person up but never sent someone. We left to find internet and when we returned there was no parking. ($20 a night for parking) Then when I requested a refund for my last day they told booking that our internet was working and had no problems. Which is crazy since they sent a person up to try and fix it. Luckily I had taken pictures to show the internet wasn’t working. Unfortunately we won’t be able to stay here again due to rude staff and lying staff.
Paraskevi Mon, 1 April 2024
Superb
Liked: The hotel and room was very spacious and clean, but not sure why it was so expensive. We also had to pay a $20 parking fee, which I don't think it was listed in our original reservation. There were many dining options close by.