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Overall Average Score:
Good (3.95 out of 5)
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Cathy Fri, 9 May 2025
Pleasant
Liked: Nice King room - kitchenette space just right
Disliked: Toilet backed up - taken care of promptly
Eric Wed, 30 April 2025
Comfortable, clean, convenient
Liked: Convenient to medical appt
Disliked: I wish you offered medical rates
Steven Fri, 18 April 2025
Disappointing
Liked: Room across from elevator was noisy.Need fabric on walls or rugs to dampen noise
Roberto Tue, 25 March 2025
Disappointing
Theresa Sat, 22 February 2025
Door locking problem rm 364.
Liked: Very close to Funeral home & Church...quiet room...friendly staff great breakfast .
Disliked: Our door was broken, got stuck and would not lock.We reported to front desk but we're gone most of the time and just took valuables with us.
Amanda Tue, 28 January 2025
Good
Liked: We always stay here when we come visit our friends who live in Lexington. The rooms are well equipped and very nice. The breakfast buffet is excellent.
Disliked: This year there was no Christmas tree that we have taken our family pictures next to for the last three years. Very sad we could not do it again this year.
James Tue, 26 November 2024
Exceptional
Taylor Sun, 17 November 2024
Very good
Liked: It was clean
Disliked: Front door wouldn't close needed to slam, matress shorter than frame so kept banging frame, staff I interacted with were either rude( breakfast guy) or not fluent in English ( front desk)
Dr. Fri, 1 November 2024
didn't meet my expectations on...
Disliked: Breakfast was sketchy. Lighting in room was terrible. Inconvenient light switches.
O'connell Thu, 17 October 2024
Like an episode from The...
Liked: The rooms were NOT secure. We accidentally went to the wrong floor thinking we were on the fourth floor instead of the third. By accident we used our key card on the room above ours that wasn't ours. It worked. We walked into the wrong room. Totally terrifying that our key card opened the room above ours by accident. Luckily we realized it right away and no one was in the room at the time. But it could have been very bad. It just means the desk isn't wiping key cards and anyone can access anyone's room. Totally scary and irresponsible. Totally not safe. I wouldn't stay at this hotel.
Disliked: The walls were paper thin. The neighboring room's occupants had a normal conversation at 3 AM that kept us up for hours. They were just talking normally. Not being loud. But we heard everything. The refrigerator in the room also was making terribly loud noises. There were babies on the hall who cried all night and because the walls are so thin, they kept everyone up. Also, the drain in the shower didn't work so the bath tub filled with water and things came up out of the drain. Totally gross.
