Element Knoxville West Guest Reviews
Write a review
Write a review
Williamson Tue, 26 August 2025
Pet and kid friendly
Liked: The staff was friendly and accommodating and it wasn't a big deal if my dog barked occasionally
Disliked: Would be nice to have more of a variety for breakfast
Sandee Tue, 26 August 2025
Exceptional
Liked: Spacious room. Great decor
K. Mon, 4 August 2025
Superb
Liked: Breakfast was really good and healthy. Beds were comfortable.
Disliked: The wooden floor was sticky, when I wiped it with wet wipes they were dark and dirty with dust and hair.
Anonymous Fri, 1 August 2025
Good
Celia Mon, 21 July 2025
Exceptional
Alessandro Sun, 13 July 2025
Superb
Celia Sat, 12 July 2025
Exceptional
Autumn Mon, 7 July 2025
Exceptional
Marjorie Wed, 2 July 2025
Not a fun experience.
Liked: Room was spacious.
Disliked: First, mixup on name check in problem. Second initial room was not what we selected and we had to change to another room, not fun. Thirdly, the evening wine / cheese service was a joke. Fourth, the breakfast service was a train wreck, for staff. Too many guests, not enough staff refilling food. Chef for egg bar needed help and it was painful to see her struggling. She was overwhelmed. A number system wood assist guests and chef regarding who ordered what and help everyone! During morning rush, hire extra people. After, speaking to other guests, it was obvious Element will probably loose clients, especially corporate travelers who didn’t receive their ordered food or service as needed. Overall, morning chaos, having to ask numerous times for more coffee, yogurt, etc. Guests just want to eat and start their day’s journey or busy business activities. Overall, we will not be using this site again.
Clint Mon, 30 June 2025
It was a great night...
Liked: Very clean, modern and comfortable room. Enjoyed my stay and greatly appreciated the 12:00 noon checkout time vs other hotels that are typically earlier.
Disliked: The kitchen only had one fork in the cabinet, but plenty of knives and spoons. The shower floor is very slick and slippery so you must be careful when you use it.