Element Knoxville West

Exceptional

Beautiful hotel with great amenities...

Liked: We loved the room itself, it was spacious and very large. There were four of us and we all had lots of room. Beds were super comfortable, the bathroom was huge and super clean! There were lots of restaurants and shopping near by, staff was really helpful and very nice. After a disappointing stay in a Universal Orlando Resort that was twice the price of this hotel, our stay at The Element was very appreciated!
Disliked: There wasn't anything that we disliked.

Exceptional

Liked: The woman at the front desk that checked us in was incredible and she was so nice!
Disliked: Nothing, it was a wonderful stay

Exceptional

Very good hotel in okay...

Liked: Suite was a good size and I liked that it had filtered water available through the sink. Bed was comfortable. Breakfast was very good, the option of actual cooked food by someone else was really nice. The egg white tacos were very tasty. Location was very convenient to the interstate.
Disliked: Parking wasn't awful but could be more. Views was pretty limited.

Enjoyed our stay. Good location...

Liked: Great location.
Disliked: Great location

Exceptional

Liked: Modern. Clean. Location.
Disliked: N/A

Loved it— highly recommend!

Liked: Room very large and very clean. Breakfast had staff cooking made to order eggs and property also had unexpected to us free wine, cheese, bread and olives in early evening. Tremendous bonus. Definitely would stay and recommend this property. Loved it.
Disliked: For myself -pillows too high but for my husband they were perfect.

Good facility, good staff except...

Liked: Nice facility and wonderful breakfast option
Disliked: My stay was diminished by the poor housekeeping on the second floor. Despite being there for 4 days my bed was never attended to, my coffee service was never refilled, my used towel remained hanging on the door despite, getting new towels every other day. I was saddened as it was not reflective of the Marriott brand.