Very good

Liked: The room was nice and clean. The housekeeping staff was very polite.
Disliked: Front desk clerk Kim was gone from the desk for over 10 minutes and was very rude when she returned. The 2 nights that I stayed she was here and her demeanor was not welcoming. I didn't like that you had to schedule pool time.

Pleasant

Roaches and Ants in Rooms

Liked: Location
Disliked: Filthy- roaches in my room- they moved me to another room & the 2nd room had roaches. The coffee/tea area had ants running all over the cups, creamer and counters.

Rude staff who make you...

Liked: Staff was rude. We always felt like we were bothering them. On Sunday we came to breakfast room at 7:05 and nothing was out. They began setting and it was like we were in their way. Not sure we'll be coming back. Would rather airbnb where there is no staff.
Disliked: See above

Never again

Liked: Met this nice lady Kim she was wonderful!
Disliked: when Kim left and the other person took over he was rude for no reason I felt like he didn?t care and laughed in my face when I asked if he thought I would be able to get a refund. I will not be returning because I had 1 room and invited friends to celebrate the death of my boyfriend but wasn?t allowed to have his mother in there so never again thank you

Very good

Pleasant

Liked: Location I can walk to all of town center no need to drive . They had a real breakfast during covid-19 soo that's a plus.
Disliked: Could have been a bit cleaner . Floor not cleaned. And sheets could have been cleaner small stain. No vending machine better bring your own snacks or have to settle for what's at counter.

Exceptional

Exceptional