Element Hampton Peninsula Town Center

The experience was 10/10.

Liked: Very clean with modern appliances.
Disliked: The management team was excellent.

Excellent service

Liked: Very clean.
Disliked: Very clean

Very good

Superb

Passable

Liked: Most of the staff were nice. But the the one lady that works mornings at the front desk always seem to have an attitude.
Disliked: My bed had nasty stains along the sides and when I asked to switch rooms the bed in the other room also had stains. I felt uncomfortable sleeping in it.

Exceptional

The location was good. The...

Liked: The luxury for the money. It was a great value.
Disliked: The parking was a bit awkward. The lot was wherever parking could be found. (in a shopping center lot)

Overall a good hotel for...

Liked: The staff were all super friendly and accommodating. The hotel itself was clean and room was clean!
Disliked: The TV didn’t work in our room, they moved us into a different room, the TV in that room didn’t work either, but finally a third room later the TV worked. However the AC in that room was faulty, it rattled all night and the temp wouldn’t stay steady. I didn’t bother complaining about that though given all the issues we had with the TV.

Exceptional