Element Hampton Peninsula Town Center, Hampton

I liked that it was...

Liked: That it had a kitchenette in the room. close to shopping.
Disliked: The rooms are too cramped. The shower was very small. The room was not as pictured. Breakfast foods left uncovered. Parking problematic.

Exceptional

Great location and breakfast

Liked: Great location and facilities. The breakfast was really nice.
Disliked: The hall signage was off - we walked around the entire building to reach our room with luggage when we later found the room was close to the elevator. the signage was misleading. the walls are paper thin. We could hear our neighbors and the guest above us had to be practicing for a River dance competition the way they were making noise above us.

Nothing done

Liked: How clean the facility was
Disliked: Well I paid alot of money for a room and living area and kitchen when I arrive at 3pm the room was ready everything was good at first and then the TV in the master room didn't work I called down stairs they sent maintenance to my room he said that there was a error on my TV and that it might have to reboot that somebody else had called about it too he told me that he will be back but he never showed back up so I went to the front desk myself and I told them about the TV he told me that he was going to call his manager and let him know and that it was going to get back up with the maintenance guy a few hours past I did not hear nothing back from the front desk so I went back to the front desk and ask again about my TV that's when he told me that maintenance said that it has to reboot and I asked him well if it had to reboot what does that have to do with the regular TV even the regular TV isn't working and he told me it has nothing to do with the record TV that he would get back in contact with maintenance he told me that he could not move me to a different room because all the rooms were booked up well I paid $380 for this room and it is not right that the TV is not working it's nothing for me and my family to do but just sit in the room we can't even watch TV and TV and cable and everything is part of the package for the room for $380 I at least want to watch TV sitting in my hotel room so I really would like something done about this