Element Hampton Peninsula Town Center Guest Reviews
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|2.8 miles from Hampton centre|
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Simmons Sun, 29 August 2021
Liked: The room was nice and clean. The housekeeping staff was very polite.
Disliked: Front desk clerk Kim was gone from the desk for over 10 minutes and was very rude when she returned. The 2 nights that I stayed she was here and her demeanor was not welcoming. I didn't like that you had to schedule pool time.
Tamiko Sat, 28 August 2021
Dorina Sun, 15 August 2021
Roaches and Ants in Rooms
Disliked: Filthy- roaches in my room- they moved me to another room & the 2nd room had roaches. The coffee/tea area had ants running all over the cups, creamer and counters.
Celina Sun, 15 August 2021
Rude staff who make you...
Liked: Staff was rude. We always felt like we were bothering them. On Sunday we came to breakfast room at 7:05 and nothing was out. They began setting and it was like we were in their way. Not sure we'll be coming back. Would rather airbnb where there is no staff.
Disliked: See above
Anonymous Sat, 7 August 2021
Liked: Met this nice lady Kim she was wonderful!
Disliked: when Kim left and the other person took over he was rude for no reason I felt like he didn?t care and laughed in my face when I asked if he thought I would be able to get a refund. I will not be returning because I had 1 room and invited friends to celebrate the death of my boyfriend but wasn?t allowed to have his mother in there so never again thank you
Stephanie Sat, 31 July 2021
Traveling Tue, 20 July 2021
Liked: Location I can walk to all of town center no need to drive . They had a real breakfast during covid-19 soo that's a plus.
Disliked: Could have been a bit cleaner . Floor not cleaned. And sheets could have been cleaner small stain. No vending machine better bring your own snacks or have to settle for what's at counter.
Alicia Mon, 19 July 2021
Cathy Fri, 2 July 2021
Sandra Fri, 25 June 2021
Liked: Location is great cause of walking distance to all the stores and full kitchen is perfect.
Disliked: The desk ran my credit card twice, causing it to hold up nearly $500 dollars during my stay and up to now. Keeping me from renting a car. There was two stain on the carpet one very noticeable that was not addressed even after I brought it to their attention. The refrigerator was not clean at all. And we had to clean our own room due to limited service and the price was not cheaper. They should offer a discount due to their limited subpar service.