Element Bloomington Mall of America

Great place for families and...

Liked: The breafast was great. The location near the MOA and other restaurant was nice too. The staff was wonderful and helpful.

Exceptional

Exceptional

Liked: I like how welcoming the people are there. The workers are nice. They answered all of our questions. We have been going to this hotel for 3 years And it's one of the best hotels.
Disliked: The room wasn't 100% cleaned this time around. Found things left in the room from the previous person. And the walls closer to the desk and bed looked like coffee spilled/splattered on the wall.

Exceptional

Friendly staff, clean good breakfast....

Liked: Love this property will definitely come back

This was the best hotel...

Liked: The stafe and the room
Disliked: Everything was great

Exceptional

A good choice for anyone...

Liked: Overall the hotel was maintained well, had a adequate breakfast included with the room rate and the staff was friendly and helpful where we had questions. The room was of a great size and included a mini-refrigerator, microwave, sink with filtered water for drinking, plates, silverware, etc. Also, the TV included in the room as large and easy to view. Finally the location is great, as it was just across the street to the east of the Mall of America (if that was one of your destinations) also, it was just minutes away from Interstate 494 and close to the Minneapolis–Saint Paul International Airport.
Disliked: A couple things that need improvement, (1) the need to pay $12.00 + tax for parking when almost every other hotels in the area included parking for free. Even to find this additional requirement to pay for parking on the web-site was not obvious and should be stated-up front with the room rate (need to search through room amenities) as I was caught off guard about the need to pay when checking-in! (2) The carpeting in our room was in need of cleaning, as we accidentally spilled some water on the carpeted area and used a white paper towel to soak it up- it came back a light brown - not good.

Out stay was ok but...

Liked: Breakfast was great and staff was very friendly
Disliked: Over packed pool, went back after 10 and same unruly group of people who were drinking at the hot tub we’re still sitting in and around it. It was unusable do to them. Staff talked to them about drinking glass bottles and when staff left they continued drinking there. We left pool area after 20 minutes like others. Room seemed smaller than picture on web site.