Eldorado Hotel And Casino Guest Reviews
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|< 0.1 miles from Reno centre|
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Donielle, Lodi, CA, visiting Knitting Factory Reno Wed, 27 November 2013
Liked: Everything was great from the valet parking to the security etc.
Nina Sat, 18 May 2019
Disliked: Liked everything. Liked having coffee and bakery in the casino. Vitos lounge cheated on the well gin martini. we had to ask for a shot so the martini cost 14.00. Bartender did not measure in front of us the first go around. when he gave it to my dad.
William Sat, 18 May 2019
Liked: The smoke in the room was terrible. I did not sleep a wink and been coughing ever since!
Disliked: no smoke
Peggy Sat, 18 May 2019
Patty Fri, 17 May 2019
Centrally located and convenient
Liked: We had booked a "run of the house" room, with a preference, I think, for a King size room. We were given a room with two queen beds, which worked out OK We had stayed at El Dorado last year and had a much nicer room than the one we had this year, but we were busy with a 3-day event, so didn't stay in the room much, except to sleep and change clothes.
Disliked: When we arrived, the registration clerk assigned us a room that already had someone else in it. We had to go up and down from the 10th floor several times to get it straightened out -- and the clerk didn't seem to care. She really wasn't apologetic and offered no real apology.
Susan Fri, 17 May 2019
Disliked: The overall experience. The customer service was poor. Room outdated, dirty. Soooo disappointed. Would not recommend.
Martha Fri, 17 May 2019
Liked: We were upgraded to a suite
Disliked: I asked for handicap room because we needed the grab bars and were told a Suite was better. NOT
Jordan Fri, 17 May 2019
pretty pretty pretty pretty pretty...
Liked: No breakfast, but it was pretty good overall. The room service was excellent. As was the all-you-can-eat sushi. I can't remember the name, but it was really good. AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!
Disliked: My girlfriend got drunk and was angry about me playing blackjack and not paying enough attention to her. Kinda turned our last night in Reno into something worse than it should've been. But otherwise it was great.
Gretchen Fri, 17 May 2019
It was fine for one...
Disliked: Room was very dated. Not as advertised in photos
William Thu, 16 May 2019
Anonymous Thu, 16 May 2019
Disliked: Dirty bathroom, broken shower tap, popcorn ceilings, filthy carpet.