Elan Hotel

Liked: The staff was very pleasant and our stay was great; the hotel is clean and the breakfast was good!

Less than average but to...

Liked: The phone inside the room isn’t workingGarage parking is with high feeMoreover they don’t answer quick enough to open the garage
Disliked: Still waiting for my deposit as they told me 2-3 working days now it’s almost over a week

Good location, very friendly staff,...

Liked: I had a problem with the air conditioning in my room, and the staff was very kind and upgraded me to a suite. Very good.
Disliked: It's a little annoying, the fact that it's under renovation, but it's understandable because it's for improvement.

Exceptional

Pleasant

Disliked: Hotel being refurbished

Planning on returning in 2...

Liked: Great location close to Cedar Sinai. Very comfortable room.
Disliked: We knew the hotel is undergoing renovation. The room was beautifully remodeled. A couple things missing: hook on the back of the bathroom to hamg towel/toiletries bag. No security latch on the door. There IS a deadbolt, I am just used to having a latch as well. Lastly, I was surprised there was no map for emergency exit on the back of the room door (like usual). All things, I am sure will be fixed in the reno.

Superb

Very good

Unpleasant.

Disliked: Construction in building: plaster and debris in the hallway, smell of turpentine in the room.Lamps in the room were missing light bulbs; attendant unable to find the right bulbs. He finally brought me a different lamp, which was too big for the bedside table, besides being bent out of shape and looking old, worn and dusty.Telephone in the room userviceable, no way to communicate with the front desk. Had to go downstairs each time I needed to talk to the staff.Air conditioning: Room very cold when I arrived. Turned on the heat, but took several hours for the room to warm up. The fan from the air unit was noisy and made the smell of turpentine worse, and in order to keep the room warm, I had to keep it going all night.

Pleasant