El Monte Sagrado - Heritage Hotels and Resorts Guest Reviews
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|0.5 miles from Taos centre|
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John Thu, 15 August 2019
Geoffrey Wed, 14 August 2019
This property deserves a much...
Liked: Good location, beautiful grounds.
Disliked: Poorly managed. Problems with room including noisy air conditioning (fixed the second day), poorly functioning sliding doors (fixed same day), poor room cleaning (didn't sweep floors or clean vanities). All of these things very simple to remedy by property. Had management examined the room before occupancy, and followed up housekeeping, these would not have been problems for us as guests
Dana Sun, 11 August 2019
Robin Fri, 9 August 2019
Liked: Nice room, good location
Disliked: Very expensive- not worth the price since we were not there to use the gym and spa facilities
Brian Thu, 8 August 2019
Not what you pay for
Liked: Loved how close to historic down town they are yet with a woodsy/ nature like feel. Loved the size of the tub (takes 30 min to fill half way). Valet was extremely friendly. Great indoor pool area.
Disliked: Did not like the limited parking available when they are having functions at the hotel. At night the property grounds is very dark due to lights burned out or just no bulb put in. Rooms were very dusty, provided 1 bathrobe in one room and 0 in the other. Found trash, food, toys, medication under the edge of the bed. Cabinet doors obviously broken off and not fixed. Paint peeling/ falling off ceiling.
Anonymous Tue, 6 August 2019
Other then the spider webs...
Liked: The outdoor atmosphere was beautiful, walking to downtown attractions was close enough to walk to. The garden tub with whirlpool jets was great.
Disliked: From the first day of arrival into room the patio doors had spider webs all around frame, even after reporting the problem the issue was not taken care until our last night.
Dennis Sat, 3 August 2019
Joann Sun, 28 July 2019
Liked: Very relaxing
Disliked: The price
Cindy Sat, 20 July 2019
Liked: Setting was beautiful.
Disliked: Spa was rather expensive.
Mark Mon, 15 July 2019
Wonderful getaway spot.
Liked: This is a great resort and we have enjoyed all of our stays there.
Disliked: The lighting in our room was terrible! There was no light in the entryway, only one of the nightstands had a reading lamp, and the one lamp that was on a nightstand was so tall you could not turn it on or off without getting out of bed. This was really quite surprising. But what do we really have to complain about if we can afford to stay in such a wonderful destination spot??? We are blessed....