Ekilibrio Hotel & Apart-Suites

Superb

Superb

Liked: Great breakfast, compact space but everything you need.Close to the metro and buses ,easy to find.Enjoyed the pool
Disliked: If I had to find something but hard to do the Pillows on the bed where too big for me.

Exceptional

Exceptional

A great hotel, close to...

Liked: The cleanliness of the rooms was exceptional. Metro station very near by, with a direct quick route to Madrid centre. Breakfast was basic but nice. Ample parking.

Poor

Very good

Liked: There was a nice pool in the last floor

Exceptional

Liked: Amazing place and staff were very friendly i will recommend this place to my friends. Thank you so much

Bad

Disliked: It is my first time writing comments like this and it was a very unpleasant staying.Sheet was dirty. “How may I help you” is indeed available, but only is next morning. No one could be reached during night. When you call reception desk for 3 times, no one answered.When finally someone answered phone call for the 4th time, “no English” then they hang you up directly.It is ok nothing is like being advertised, and it is ok for them not to offer you blanket on bed, since it is summer, it is ok to offer you dirty sheet. Everything is not a surprise to them.When you could not stand things at hotel, it is ok to leave, while no refund for the nights you did not stay is possible.It is a shame it shows 4 stars at booking.